Outsourcing Customer Support Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

Job Overview:

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We are seeking an experienced OUTSOURCING CUSTOMER SUPPORT SPECIALIST to join our team. In this role, you will be responsible for providing top-notch customer support to our clients, ensuring their satisfaction and loyalty.

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Key Responsibilities:

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  • Respond to customer inquiries and resolve issues in a timely and efficient manner">
  • Collaborate with internal teams to develop and implement customer retention strategies">
  • Conduct thorough research to provide accurate and relevant information to customers">
  • Stay up-to-date on industry trends and best practices to enhance customer experience">
  • Meet or exceed performance metrics and quality standards">
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Requirements:

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To be successful in this role, you will need:

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  • Previous experience in customer service or a related field">
  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment and prioritize tasks effectively">
  • Strong problem-solving skills and attention to detail">
  • Proficiency in using technology and software tools to manage customer interactions">
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What We Offer:

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We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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