Auxis Service Support Team Member
hace 7 días
Job Description:
We are seeking a highly skilled Tech Support Specialist to join our Auxis Service Support Team. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring seamless resolution of issues and exceeding their expectations.
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Customer Service Team Lead
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a highly motivated and experienced Customer Service Team Lead to join our team. In this role, you will be responsible for providing professional business and customer service support to our clients, while also overseeing the performance of our team members.
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Customer Service Team Lead
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...
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Customer Service Team Lead
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...
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Talent Acquisition Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the RoleAuxis is seeking a highly motivated Talent Acquisition Coordinator to join our team. In this role, you will support Central Talent Acquisition Manager, hiring managers and Recruiters with low/high volume hourly roles, as well as low/high volume salaried roles requisitions for applicable geographical scope.You will be responsible for posting,...
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Auxis HR Services Professional
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob SummaryWe are seeking an experienced HR Services Analyst to join our team at Auxis. The successful candidate will be responsible for providing superior customer service, maintaining accurate records, and escalating complex issues to leadership.
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Customer Service Representative
hace 5 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a highly skilled and experienced Customer Service Representative to join our team. As an Application Advocate, you will provide exceptional customer service support to Auxis clients, ensuring high levels of customer satisfaction and productivity.
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Customer Service Team Manager
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Overview**Auxis is seeking a skilled Customer Service Team Manager to lead our local team of 10+ professionals in delivering exceptional customer experiences for U.S. based clients.The successful candidate will be responsible for managing team productivity and utilization, focusing on client-specific KPIs and goals set by AUXIS management.Key...
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Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoCompany Overview:Auxis is a leading provider of business process outsourcing solutions. Our team of experts delivers exceptional service and support to clients across various industries.Job Description:We are seeking a highly skilled Customer Service Analyst to join our team. As a key member of our support staff, you will be responsible for delivering...
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Auxis Central Registration Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the Role:Auxis is seeking a highly organized and detail-oriented Central Registration Agent to join our team. As a key member of our patient access services team, you will be responsible for ensuring timely and accurate processes associated with pre-registration, insurance verification, pre-certification, and insurance notification.Key...
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Service Desk Level I
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...
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Customer Service Supervisor
hace 1 día
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...
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Customer Service Lead
hace 4 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble cases; and...
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Technical Support Specialist for IT Operations
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Summary**Auxis is seeking a highly skilled Technical Support Specialist to join our IT operations team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless service delivery.**Responsibilities:**Manage incident and request queues for Auxis clients,...
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Senior Customer Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a skilled Senior Customer Service Agent to provide exceptional customer service support. As a key member of our customer service team, you will work closely with customers to resolve issues, answer questions, and provide solutions to meet their needs.Key ResponsibilitiesProvide timely and effective responses to customer inquiries...
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Operational Excellence Team Lead
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...
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Retail Business Analyst
hace 2 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob SummaryWe are seeking a detail-oriented Data Analysis Specialist Level I to join our team at Auxis. As a key member of our support services team, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Manage incident and request queues for Auxis clients and assign tickets as...
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Customer Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAuxis is committed to providing exceptional patient experiences through their Patient Experience Coordinator role. As a key member of the team, you will be responsible for supporting patient inquiries and ensuring seamless interactions between patients, families, and healthcare providers.Responsibilities:Foster open communication channels with patients and...
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Technical Customer Support Analyst
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:Auxis is seeking a highly skilled Technical Customer Support Analyst to join our team. As a key member of our support staff, you will be responsible for delivering exceptional service and support to end-users.Key Responsibilities:Provide technical support to end-users via remote connectionRespond to customer inquiries, concerns, and requests...
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Patient Access Services Representative
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:Auxis is looking for a skilled Central Registration Agent to join our team. In this role, you will be responsible for managing the registration process for patients, including verifying insurance coverage, obtaining necessary authorizations, and maintaining accurate records.Key Responsibilities:Register patients in advance of their...
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Auxis Application Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the RoleWe are looking for a talented Application Support Specialist to work closely with our customer service personnel. Your primary responsibility will be to respond to high-volume inbound calls daily, providing accurate and timely responses to customers while adhering to work schedules and assigned duties.