HR Service Delivery Specialist

hace 12 horas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

The Thermo Fisher Scientific HR Shared Services Center is seeking an HR Service Delivery Specialist to join our team.

About the Role:

We are looking for a highly skilled and motivated individual to provide day-to-day delivery of HR related activities within our Shared Services Center. The successful candidate will be responsible for responding to questions and inquiries related to HR policies & procedures, delivering excellent customer experience to our colleagues, and advancing cases to the appropriate Center of Excellence partner.

Main Responsibilities:

  • Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business.
  • Perform accurate filing and execution of transactions for general HR data processing in support of HR functions.
  • Achieve stated performance measures and adhere to established customer service standards.

Requirements:

  • Previous experience (2-3 years) in general human resources, shared services, or customer service preferred.
  • Ability to interpret and communicate HR policies, procedures, and programs.
  • Critical thinking, problem solving, and judgment skills.
  • Service-oriented attitude and willingness to learn.

Benefits:

This role offers a competitive compensation package, including salary, benefits, and opportunities for professional growth and development.

Why Join Us:

At Thermo Fisher Scientific, we value our employees and offer a supportive work environment that fosters collaboration, innovation, and career advancement.



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