Software Delivery Manager

hace 1 mes


San José, San José, Costa Rica Imprivata A tiempo completo

About Imprivata

Imprivata is a leading healthcare technology company dedicated to improving patient care through innovative solutions. With a strong commitment to collaboration, integrity, and making a positive impact, we're seeking a skilled Technical Product Owner to join our team.

About the Role

The Technical Product Owner will play a pivotal role in shaping the design, creation, and deployment of distributed, highly scalable hosted/SaaS solutions. Collaboration with cross-functional teams and stakeholders will be a key aspect of this work, driving the development of resilient, dependable, and high-performant software.

Responsibilities

  • Drive Scrum team's requirements as the Technical Product Owner
  • Backlog management, iteration planning, and refinement of user stories
  • Schedule, plan, and facilitate Scrum events as needed
  • Collect, define, and translate business objectives and distribute to a Scrum team
  • Create detailed and understandable requirements, tasks, support functions
  • Interact with a team, organize product development, deliver product vision and functionality to the team
  • Collaborate proactively with Business Stakeholders, Project Managers, and Teams to reach a common understanding of the solution
  • Track team health and related improvements as needed
  • Writing documentation
  • Other duties as assigned and required

Requirements

  • BS in Computer Science or equivalent
  • 3-4 years of experience as a Business analyst/Product owner
  • 3-4 years of experience in software projects roles
  • Knowledge of SDLC and agile software development methodologies
  • Ability to create clear requirements documentation (English writing, diagrams)
  • Excellent knowledge of system analysis, business process analysis, and optimization
  • Strong attention to detail, strong logic skills, ability to identify corner cases, and provide the solution for the product
  • Good understanding of UX and design
  • Strong knowledge in practices and techniques of business analysis, requirements gathering, and solutions assessment
  • Understanding and ability to identify customer needs
  • Communication skills demonstrating a proactive approach at all levels with Developers, QA, and other Stakeholders
  • Comfortable engaging cross-functional partners including development teams, system architects, product management, and QA
  • Good interpersonal, communication, and facilitation skills
  • Good negotiation skills
  • Upper intermediate English (written and verbal)
  • Experience with Jira

What We Offer

We offer a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. The estimated salary for this position is $120,000 - $150,000 per year, based on location in Costa Rica.

EEO Statement

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • San José, San José, Costa Rica Softwareone A tiempo completo

    Job Title: Software Delivery Strategist A software delivery strategist plays a crucial role in ensuring the success of digital transformation projects. As a Product Owner at SoftwareOne, you will be responsible for driving the product vision and roadmap, working closely with cross-functional teams to deliver high-quality solutions that meet customer needs....


  • San José, San José, Costa Rica Western Union A tiempo completo

    Job OverviewWestern Union is transforming lives and communities by making financial services accessible to humans everywhere. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories.We're seeking an experienced Product Delivery Project Manager to play a crucial role in understanding Western Union...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    About the Role:">We are seeking a highly skilled and experienced IT Service Delivery Manager to oversee our helpdesk team, ensuring exceptional service levels are consistently met. In this pivotal role, you will develop strategic initiatives to enhance productivity, streamline processes, and drive business growth.Key Responsibilities:Lead the helpdesk team...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About MicrosoftAt Microsoft, we believe in empowering every person and organization to achieve more. Our culture is built on respect, integrity, and accountability, and we're committed to innovation and collaboration.Job SummaryWe're seeking a Cloud Solutions Delivery Manager to join our Global Premier Support for Partners (PSfP) delivery organization. As a...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Role OverviewWe are seeking an experienced Senior IT Service Delivery Manager to lead our Helpdesk team and ensure the delivery of exceptional customer service. As a key member of our organization, you will be responsible for overseeing the activities of all Helpdesk members, creating and implementing support strategies, and assessing team performance.The...


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    About the PositionThe Customer Delivery Manager will play a pivotal role as the primary liaison between Catalina's customers, internal teams, and production teams. This position involves understanding each customer's unique business strategy, campaign goals, and technical requirements across various channels, products, and services. The ideal candidate will...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job SummaryWe are seeking an experienced Content Creation Manager to join our team at Intelliswift Software, Inc. in San Jose, CA 95125. The ideal candidate will have a strong background in production and creative project management, with excellent communication and organizational skills.


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...


  • San José, San José, Costa Rica Sonicwall A tiempo completo

    We are seeking an experienced Cybersecurity Support Manager to lead our enterprise support global delivery team at SonicWall.As a member of our high-performance team, you will be responsible for enabling customer success with our award-winning network security products.The successful candidate will have:Bachelor's degree in Computer Science or equivalent5+...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a leader in the telecommunications industry, driving innovation and connectivity worldwide. With a strong presence across the globe, we're shaping the future of technology and customer experiences.About the RoleWe're seeking an experienced Solution Delivery Manager to join our team. As a key member of our implementation team, you'll be...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    The LATAM Solution Assessment Manager plays a pivotal role in delivering valuable customer insights through supplier-led, Microsoft-approved Solution Assessments. These assessments utilize 1st and 3rd party discovery and visualized analysis tools to enable customer cloud migrations and modernizations.**Key Responsibilities:**Leadership and Team...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Solution Services Leadership RoleAs a senior leader within our Solution Services team, you will be responsible for overseeing a team of experienced professionals, driving the delivery of packaged services, and contributing to the growth of the business.This role requires a unique blend of proficiencies in technology implementation, process development,...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    We are seeking a skilled Cloud Software Product Specialist to join our team at Cloud Software Group, one of the world's largest cloud solution providers.Estimated annual salary: $85,000-$110,000About the RoleThis is a dynamic sales role that requires a customer-centric mindset and strong problem-solving skills. As a Cloud Software Product Specialist, you...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About the RoleWestern Union is seeking a highly skilled Product Delivery Manager to play a crucial role in understanding customer needs and external partner capabilities to deliver best-in-class service solutions.This role requires analyzing the Account Payout Network competitive landscape, identifying product gaps and opportunities, and developing an...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job OverviewWe are seeking an experienced Infrastructure Delivery Specialist to join our team at Intel. This role will be responsible for planning, provisioning, installation/configuration, maintenance, and operations of the hardware and software infrastructure required to build, validate, and release a wide variety of hardware and software products and...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Overview:**We are seeking a seasoned professional to drive strategic partnership optimization at Intelliswift Software, Inc. As a Payment Operations Manager/Program Manager, you will play a critical role in supporting and scaling our company's partnerships.**Key Responsibilities:Lead multiple projects and work streams, driving follow-ups and...


  • San José, San José, Costa Rica Damovo A tiempo completo

    At Damovo Global Services, we are seeking a seasoned IT Service Delivery Manager to join our global ICT organization. As a Technical Incident Coordinator, you will play a crucial role in ensuring top-notch quality across all activities and meeting associated Service Level Agreements effectively.Key Responsibilities- Assign incidents/service requests within...


  • San José, San José, Costa Rica 360Training A tiempo completo

    Job Summary360Training is seeking a highly skilled Senior Director of IT Delivery to lead our IT department. This role will oversee the delivery of technical leadership, shared services, and infrastructure for our business units.About 360Training360Training is a leading provider of online training solutions. We are dedicated to delivering high-quality...

  • Gerente de Ventas Senior

    hace 1 semana


    San José, San José, Costa Rica Delivery Hero A tiempo completo

    ¿Qué esperamos de ti?Buscamos un Gerente de Ventas Senior con experiencia en ventas proactivas directas B2B para unirse a nuestro equipo en Delivery Hero. En esta posición, serás responsable de la prospección, cierre y desarrollo de relaciones comerciales con nuevos comercios.Nuestro objetivo es simplificar el día a día a millones de personas a...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    We are seeking a seasoned Technical Project Manager to spearhead the implementation of our software solutions. As a key member of our project team, you will be responsible for overseeing the planning, execution, and delivery of complex projects across various business functions.The ideal candidate will possess excellent leadership skills, with experience in...