Cloud Solutions Delivery Manager
hace 1 mes
About Microsoft
At Microsoft, we believe in empowering every person and organization to achieve more. Our culture is built on respect, integrity, and accountability, and we're committed to innovation and collaboration.
Job Summary
We're seeking a Cloud Solutions Delivery Manager to join our Global Premier Support for Partners (PSfP) delivery organization. As a key member of our team, you'll be responsible for leading the delivery of Microsoft solutions to strategic customers, accelerating value realization across Digital Cloud platforms.
Key Responsibilities:
- Customer Relationship Management
Nurture and establish relationships with key executive Partner stakeholders to enable deeper partnerships, quality solution planning, delivery execution, and governance. - Customer Success Leadership - Consumption Leadership
Lead the delivery of Microsoft solutions, taking ownership of team coordination to accelerate production level consumption across solution areas. Identify, track, and assist Partners in removing consumption blockers. - Customer Success Leadership - Customer Strategy and Growth
Partner with Account team peers to drive conversations defining and prioritizing strategic alignment between Partner objectives and Microsoft goals. Help Partners map objectives to Microsoft services and solutions. - Customer Success Leadership Delivery and Program Management
Orchestrate delivery resources to facilitate value realization, focusing on driving operational health. Help customers realize the value of their Microsoft investments. - Technical Relevance
Assist Partners in building technical competency across Solution areas, connecting business goals to Microsoft solutions. Leverage technical and industry knowledge to articulate business impact and value of cloud adoption.
Qualifications:
- Required/Minimum Qualifications
Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or related field, plus 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
What We Offer
This role offers flexibility, with the option to work up to 50% from home. We offer a competitive salary range of $120,000 - $180,000 per year, based on experience, plus benefits that include medical, dental, and vision insurance, 401(k) matching, and paid time off.
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