VMware CloudHealth Business Analyst II
hace 2 semanas
**Overview of the Role:**
The WW Sales Management Support team within VMware is seeking a skilled Business Analyst II to join their CloudHealth team. This role will play a crucial part in supporting stakeholders through best-in-class operational execution, enabling Sales & WWSSA Ops teams to deliver transformative outcomes.
**Key Responsibilities:**
This Business Analyst II will be responsible for supporting the overall deal cycle in the preparation and negotiation phases of CH quote deals. Key tasks include creating, managing, and revising quotes in CH SFDC, adhering to IBS metrics and agreed SLAs, handling priorities/escalations without dependency, and working cross-functionally with other teams for resolving issues.
**Success Metrics:**
Within 30 days of employment, the successful candidate will complete classroom trainings for their day-to-day job and begin working on transactional activities with the help of other team members. They will also be introduced to stakeholders and business requirements, as well as trained on basic concepts of Account & Territory processes.
Within 60 days, they will understand VMware Operational standard procedures, team ongoing projects and initiatives, and get familiar with all line of business supported by WW SMS. They will play a crucial part in supporting stakeholders in transactional processes like TAD, access approvals, validating account attribute updates, and planning group & unique account updates based on governance.
Within 180 days, they will work independently and support end-to-end of Account & Territory planning processes, including pre-planning, planning, and post-planning activities. They will also participate actively in driving steady improvements and automation of current processes/systems/procedures with a focus on driving operational efficiencies.
**Leadership and Culture:**
This role will report into Supervisor Kishor K, who believes in a 'forward together' approach and liaises with senior leaders. The team culture emphasizes collaboration, trust, and innovation, with a spirit of inclusion and a commitment to delivering bold ideas that drive customer success.
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