Investigation Specialist Manager

**About Us**At Amazon Support Services Costa Rica Srl, we are committed to building and maintaining selling partner trust by preventing various forms of seller abuse and reinforcing customer trust in our stores.We are seeking an experienced Senior Investigation Manager to join our Shopping Experience Protection Operations (SEPO) team. As a key member of our...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Proficiency in English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work independently and...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...

About the RoleWe're looking for a talented individual to join our Non-Payment Claims team as a Senior Specialist, Customer Care. In this role, you'll investigate claims and resolve customer issues within 20 days.This position requires strong analytical and problem-solving skills, as well as the ability to work independently. You'll need at least 1-2 years'...

Job DescriptionThis is a full-time, permanent position based in Costa Rica and does not offer relocation benefits.About the RoleThe Investigation Execution Specialist will be responsible for investigating vendor chargeback disputes, analyzing data to identify trends and areas for improvement, and providing education to vendors on Amazon's policies.The...

Proficiency in Portuguese, English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work...

As a key member of the Amazon Support Services Costa Rica Srl team, we are seeking an experienced Investigation Execution Specialist to join our Vendor Chargeback Dispute Management (VCDM) and Vendor Engagement (VE) teams. This is an exciting opportunity for individuals with a strong analytical mindset and excellent communication skills in German to...

Proficiency in French, English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work...

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose is to create lasting value for clients. We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are seeking a skilled and...

Excellent written and spoken Portuguese & English skills and an ability to compose grammatically correct, concise and accurate written responses- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers- Demonstrated ability to work independently and make complex...

**About the Role**We are looking for a talented Graphic Designer to join our team as a Digital Community Manager Specialist. In this role, you will be responsible for managing our clients' social media presence and creating engaging content to drive engagement and growth.

**Company Overview:** At Western Union, we're a FinTech company using insight from customers and colleagues worldwide to improve financial services.As a global company serving 200 countries and territories, we believe when money moves, better things happen.Our Mission: We're dedicated to moving money for better, guided by our values: purpose driven, globally...

**Job Description:**As a Senior Investigation Manager, you will be responsible for managing a group of front-line managers and their specialists who investigate seller transactions on Amazon. Your key responsibilities include:Providing leadership and administrative support to your team(s) to achieve operational metrics and minimize the impact of bad...

About the RoleThe Support Operations Manager will lead multiple teams of Support Ops Specialists who educate vendors and carriers to reduce supplier cause defects and improve their ER and/or PR rates. This role involves collaborating with cross-functional teams, analyzing data to drive business decisions, and implementing process improvements.Main...

We're a FinTech leader dedicated to moving money for better. Our mission is to provide financial services that improve lives worldwide.As a Senior Specialist, Customer Care at Western Union, you'll be part of our Non-Payment Claims team. Your primary responsibility will be to investigate claims and provide resolutions to customers within 20 days.**Key Skills...

Job OverviewAs a Sr. Investigation Manager, Payment Risk Operations, you will play a key role in making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned.About the JobYou will lead teams of investigators to achieve and continuously improve service levels, minimize the impact of bad debt, and focus...

Job DescriptionWe are seeking a highly motivated and skilled Clinical CRM Specialist to join our team. In this role, you will be responsible for assisting in the site selection, qualification, and initiation processes for trials.You will serve as the key contact with physicians and the research team during patient screening and enrollment for clinical...

About Us:Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on various platforms. We are committed to providing a globally trusted customer experience, ensuring that Prime Video provides content customers love and trust, and accurate, meaningful, and complete information to empower customers to make...