Investigation Specialist French, Trustworthy
hace 23 horas
Proficiency in French, English and Spanish
- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
- Excellent problem solving skills.
- Ability to retrieve data and perform complex analysis to reach data driven decisions on all aspects of risk for Amazon.
- Self-disciplined, diligent, proactive and detail oriented.
- Strong organizational skills.
- Ability to maintain high levels of confidentiality and data security standards.
- Passionate commitment to Amazon's emergence as the world's most customer-centric company.
Are you looking for something a little different?
Are you intuitive by nature?
Do you have a nose for finding the truth?
Do you want to work on something that matters?
We are looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate merchant accounts and safeguard Amazon's global marketplaces.
Role Requirements - Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Be aware of and identify new fraud patterns and trends.
Take appropriate action to identify and minimize the risk posed by such trends.
- Experienced in the internet space and capable of succeeding in a fast-paced team environment.
- Participate in other special projects/assignments as necessary.
- Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.
- Achieve weekly productivity and quality standards for investigations.
- Participate in other special projects/assignments as necessary.
- Be prepared to be flexible with working hours and work Saturdays and/or Sundays.
- University Diploma
- Experience and/or knowledge of fraud, risk management, data research, collections or banking
-
Investigation Specialist Portuguese
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficiency in Portuguese, English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work...
-
Amazon Investigation Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa Rica">We are a leading technology company in Costa Rica, dedicated to providing top-notch support services. Our team is passionate about delivering exceptional customer experiences and resolving complex issues efficiently.Job Overview">We are currently seeking a highly skilled Investigation Execution Specialist to join our...
-
Support Operations Specialist French, Defect
hace 24 horas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHigh School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 French proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...
-
Support Operations Specialist French, Defect
hace 24 horas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...
-
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading provider of customer service solutions.We are committed to delivering exceptional results and exceeding our clients' expectations.Job DescriptionAs a Vcdm Investigation Specialist, you will be responsible for analyzing and investigating vendor chargeback disputes.You will ensure that these have been applied...
-
Product Support Specialist French
hace 4 días
San José, Costa Rica Teleperformance Costa Rica A tiempo completoAre you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...
-
Senior Specialist, Business Analysis
hace 23 horas
San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Business Analysis - Santa Ana - Costa Rica**Are you interested in providing guidance to the Western Union stores and the agent network?Do you enjoy being the go-to person?Join Western Union as Senior Specialist, Business Analysis.**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**We're a FinTech...
-
Specialist, Payment Processing Operations
hace 19 horas
San José, Costa Rica Western Union A tiempo completo**Specialist, Payment Processing Operations - **Santa Ana, Costa Rica**Think you can keep operations ticking while motivating your team?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as a Specialist, Payment Processing Operations.**Motivated by our values: purpose driven, globally...
-
Senior Specialist, Customer Care
hace 23 horas
San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...
-
Investigation Specialist
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficiency in English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work independently and...
-
San José, San José, Costa Rica At-Risk International A tiempo completoAbout the Role:We are seeking a highly skilled Strategic Workplace Violence Prevention and Investigation Specialist to join our team at At-Risk International. This is a unique opportunity for an experienced professional to make a meaningful impact in preventing and investigating workplace violence incidents.About Us:At-RISK International is a leading...
-
Investigation Execution Specialist Italian
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...
-
Investigation Execution Specialist German
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...
-
Investigation Specialist, Buyer Abuse Operations
hace 23 horas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo6+ months of customer service experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerceAre you looking for something a little different?Are you intuitive by nature?Do you have a nose for finding the truth?Do you want to work on something that matters?Role Requirements- Investigate...
-
French Speaker Senior Specialist, Business Analysis
hace 23 horas
San José, Costa Rica Western Union A tiempo completo**French Speaker Senior Specialist, Business Analysis - Santa Ana, Costa Rica**Are you interested in providing guidance to the Western Union stores and the agent network?Do you enjoy being the go-to person?Join Western Union as French Speaker Senior Specialist, Business Analysis.**Western Union powers your pursuit.**We'll be looking for you to be part of our...
-
Customer Care Agent
hace 24 horas
San José, Costa Rica Infotree Global Solutions A tiempo completoThe Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards.**General Job Responsibilities**- Knowledge of Dealer Speed, for checking VIN, experience in CDC to view vehicle/customer information.- High level of existing program...
-
Investigation Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThis is a full-time, permanent position based in Costa Rica offering two production schedules. The selected Investigation Execution Specialists will be responsible for a wide array of duties related to vendor chargebacks.The role requires a highly analytical, detailed and investigative contributor with assertive judgment. Our goal is to educate the vendors...
-
Process Lead
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English and French language...
-
Amazon Operations Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking highly analytical and detail-oriented individuals to join our Vendor Chargeback Dispute Management team. This is a full-time, permanent position based in Costa Rica that requires proficiency in English and B2 Portuguese.The selected Investigation Execution Specialists will be responsible for executing...
-
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoExcellent written and spoken Portuguese & English skills and an ability to compose grammatically correct, concise and accurate written responses- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers- Demonstrated ability to work independently and make complex...