Financial Transaction Specialist

hace 2 días


San José, San José, Costa Rica Western Union A tiempo completo

About the Role

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We are seeking a skilled Financial Transaction Specialist to join our team as a Specialist, Payment Processing Operations.

In this role, you will work with inquiries from business partners and banks related to payment processing and already processed customer transactions, also with reconciliation anomalies that requires investigation with other departments and banks.

You will manage investigation cases in case management system and payments in payment and core banking systems, ensuring prompt and successful case resolution.

This is a remote position with the possibility of coming to the office if needed.

About You

To be successful in this role, you should have a high school degree, preferably post-secondary education in Finance, Accounting, Economics, or Administration. You should also have at least 2 years of experience within the financial services or payments industry.

Additionally, fluency in English is required, and additional languages are a plus. Good knowledge of MS Office is also necessary.

Key Responsibilities

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  • Investigate and resolve payment-related issues and discrepancies.">
  • Manage investigation cases in the case management system.">
  • Process payments and reconcile accounts in payment and core banking systems.">

What We Offer

We offer a great salary and benefits package, as well as opportunities for professional growth and development.

As a member of our team, you'll have the chance to learn new skills and build a career in a dynamic and fast-paced environment.



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