Investigation Professional

hace 1 semana


San José, San José, Costa Rica Western Union A tiempo completo

About the Role


We're looking for a talented individual to join our Non-Payment Claims team as a Senior Specialist, Customer Care. In this role, you'll investigate claims and resolve customer issues within 20 days.


This position requires strong analytical and problem-solving skills, as well as the ability to work independently. You'll need at least 1-2 years' experience in investigation process flow with sensitive timeframes.


Your Key Responsibilities


  1. ">
  2. Investigate claims and resolve customer issues within 20 days">
  3. Work autonomously, requiring methodical, detailed, and organized skills">
  4. Apply problem-solving abilities to address complex issues related to international regulations">
  5. Ensure adherence to regulatory requirements and documentation integrity">
  6. Develop and maintain strong relationships with customers and colleagues">


  • San José, San José, Costa Rica Intel A tiempo completo

    As a Quality Assurance and Technical Support Professional at Intel, you will be responsible for providing technical support and leadership for the resolution of customer quality and/or reliability problems with Intel products. You will work closely with various internal teams to resolve technical issues and improve product quality.Some of your key...


  • San José, San José, Costa Rica Genpact A tiempo completo

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • San José, San José, Costa Rica Genpact A tiempo completo

    Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose is to create lasting value for clients. We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are seeking a skilled and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About Amzn Support Srvcs Costa RicaWe are a leading provider of support services for Amazon's global marketplaces. Our team is dedicated to safeguarding our customers and merchants through effective risk management.

  • Help Desk Professional

    hace 1 semana


    San José, San José, Costa Rica Officespace Software A tiempo completo

    Create a Better WorkplaceAt OfficeSpace, we are committed to creating a better workplace for everyone. Our innovative platform and invested team help companies achieve their goals and succeed in a rapidly changing environment.About the RoleThis Help Desk Professional position involves working with clients to resolve technical issues and provide outstanding...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the Role\Amzn Support Srvcs Costa Rica is seeking an experienced AML Compliance Analyst to join our team. As a key member of our Risk and Compliance Services, you will be responsible for assisting in the design and delivery of AML training programs, conducting on-boarding and ongoing customer due diligence, and participating in process improvement...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Required Skills and QualificationsTo excel in this role, you must have:5+ years of experience in system development, network operations, software support, IT, consulting, or technical troubleshooting, OR a Bachelor's Degree in Information Technology, Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 5+ years of...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Risk and Compliance ServicesWe are rapidly expanding our presence across Amazon's diverse compliance programs globally. Our team is looking for experienced professionals in financial services, payments, and e-commerce to contribute in a fast-paced, innovative environment.Key ResponsibilitiesPerform AML quality audits on behalf of the Quality Assurance...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Join Western Union as a Senior Specialist, Customer Care, and contribute to our mission of providing exceptional customer experiences.**Company Overview:**We're a team of innovators using insight from customers and colleagues worldwide to improve financial services. Our goal is to empower families, small businesses, and multinational corporations with secure...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Overview">The Selling Enforcement for Regulatory and Safety Compliance (SERSC) team within Amazon Support Services Costa Rica Srl is seeking an Associate Escalations Risk Manager to protect customers from unsafe, offensive, and non-compliant products.">Key Responsibilities">Develop and implement systemic escalation pathways for seller investigations and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleRisk and Compliance Services (RCS) is expanding its presence across Amazon's diverse compliance programs globally.Job DescriptionWe are seeking experienced AML professionals to join our team. As an AML Quality Assurance Specialist, you will perform AML quality audits on behalf of the Quality Assurance Team. You will partner with operational...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Welcome to Zm Financial Systems, where information architects, thinkers, builders, and passionate problem solvers come together!We're a team that's always learning and growing. As a Software Engineer, you'll have the opportunity to build new features executing on product roadmap.Your key responsibilities include:- Building, maintaining and improving our...


  • San José, San José, Costa Rica Qorvo A tiempo completo

    Company OverviewQorvo's Internship Program is designed for college students currently enrolled in an accredited Bachelor's, Master's, or PhD program.The company offers real work experience, exposure to upper management, and the opportunity to pursue full time opportunities, as available.Internship BenefitsChallenging, skill-building assignmentsMentoring and...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Job Description:** As a Senior Claims Specialist at Western Union, you'll join our Non-Payment Claims team and take on the critical responsibility of investigating claims to deliver resolutions to customers within 20 days.This role demands attention to detail, analytical skills, and an understanding of international regulations. You'll ensure accurate and...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is a cloud-based platform that empowers organizations to plan, capture, track, automate, and report on work at scale. We are seeking a highly motivated individual to join our team as a Tier 2 Escalation Specialist.This role involves tackling complex technical issues, troubleshooting, testing, and documenting complicated and often unique technical...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Minimum 2 years of experience in AML or Screening investigations or auditing.Proficient with the use of Microsoft Office.English (+B2)Risk and Compliance Services (AML) is rapidly expanding its presence across Amazon's diverse compliance programs globally.AML is looking for independent, passionate, and experienced AML professionals in financial services,...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    Job Summary:">We are seeking a highly skilled and experienced HR Generalist and Employee Relations Professional to join our team at Mondelez International. As an Employee Relations Advisor, you will be responsible for providing expert advice and guidance on employee relations matters, including disciplinary cases, performance issues, and attendance/job...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **Job Summary:**We are seeking a skilled AML specialist to join our team and contribute to delivering quality findings and supporting ongoing improvement opportunities.In this role, you will perform quality audits, partner with operational teams, and create guidance documents to support ongoing improvement opportunities.You will also conduct various...

  • Rcs Compliance Auditor

    hace 7 días


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Risk and Compliance Services (RCS) is rapidly expanding its presence across Amazon's diverse compliance programs globally. We are looking for experienced AML professionals to join our team in San Jose, Costa Rica.The ideal candidate will have a minimum of 2 years experience in AML or screening investigations or auditing, proficiency in Portuguese and...


  • San José, San José, Costa Rica Jll A tiempo completo

    Benefits and CultureJLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLLWe're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80...