Mondelez International Employee Relations Advisor

hace 3 días


San José, San José, Costa Rica Mondelez International A tiempo completo

Job Summary:

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We are seeking a highly skilled and experienced HR Generalist and Employee Relations Professional to join our team at Mondelez International. As an Employee Relations Advisor, you will be responsible for providing expert advice and guidance on employee relations matters, including disciplinary cases, performance issues, and attendance/job abandonment issues.

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About the Role:

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  • You will be responsible for conducting employee relations intakes with managers within SLA of 24-48 hours, documenting intake details in case management tool, determining key stakeholders to engage, pulling employee profile, previous performance history, signed policies, and initiating investigation strategy document.">
  • You will conduct thorough investigations into employee misconduct and complaints, documenting investigation findings, interviews, and document analysis, writing disciplinary action documents, and consistently administering disciplinary actions using a progressive discipline approach.">
  • You will provide coaching and guidance to managers of blue collar workers or junior talent as it relates to performance issues, drafting warning letters and Performance Improvement Plans as needed.">
  • You will assist managers with attendance, absenteeism, and job abandonment issues, administering disciplinary actions in line with company policies and practices, drafting warning letters or termination documents as needed.">
  • You will partner with HRMs/HRBLs and legal throughout the Employee Relations process, actively informing, engaging, and influencing stakeholders, identifying opportunities for improvement or feedback.">
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Requirements:

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  • You must have experience supporting a business function as HR Generalist/Manager or Employee Relations (3 years).">
  • You must have experience handling large volumes of employee relations matters, familiarity with Employment Law.">
  • You must be fluent in English (oral and written fluency is required) and Portuguese (oral and written fluency is desired).">
  • You must have a degree in Human Resources Management, Psychology, Business Administration, Organizational Development, Industrial Psychology, or related field.">
  • You must possess solid investigation and interviewing skills, HR/Employment Law knowledge, analytical skills, detail-oriented and highly organized, excellent customer focus and high sense of urgency, excellent communication skills.">
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What You Will Bring:

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A desire to drive your future and accelerate your career, a passion for employee relations and a commitment to delivering exceptional results.



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