Cloud Contact Center Specialist

Ttec delivers outcome-based customer engagement solutions through our digital consultancy and delivery center of excellence.This role offers an exciting opportunity to contribute to our Technology Services team as a Telecommunications Network Engineer.You will be responsible for ensuring the successful deployment of full-life cycle Cisco contact center...

Are you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...

**Key Responsibilities:**The successful candidate will be responsible for leading a Contact Center organization ranging from 50 - 100 agents. Key responsibilities include:Leading and developing a high-performing team of contact center representatives.Analysing data to identify areas for improvement and implementing process changes to drive efficiency and...

**Job Overview:**This is an excellent career opportunity for someone with prior voice and data engineering experience who wants to develop and grow their career in Cisco Contact Center solutions.**Key Responsibilities:**Design and deploy full life-cycle Cisco contact center project integrations, including call center workflowsAnalyze and diagnose complex...

Job DescriptionSwarovski's Trilingual Customer Service Specialist plays a pivotal role in delivering seamless customer experiences by addressing their needs through efficient inquiry resolution. To excel in this position, one must embody the Swarovski Values and Customer Experience vision, ensuring customer loyalty is achieved.ResponsibilitiesAddress...

**Job Overview**We are seeking an experienced Data Center Transformation Specialist to join our team. As a specialist in this role, you will be responsible for driving assessment, discovery, and migrations, working with project managers, and platform specialists.You will remediate and adapt client architectures to take advantage of the Cloud, identifying...

Required Skills and QualificationsProficient in SQL, SCXML, and ECMA script.Ability to understand API specifications quickly.Service specific technical knowledge, communication, coordination, and organizational skills.Exceptional analytical capabilities, communication skills, and intercultural competence.Experience with Contact Center and Genesys Engage...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

ACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...

British American Tobacco is committed to creating a better tomorrow, and we're looking for talented individuals to join our team!This role offers an exciting opportunity to work in a dynamic and innovative environment, where you'll have the chance to make a real impact on our customers' lives.**As a Junior Call Center Specialist, You Will:**Work closely with...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

**About Cloud Software Group**We are a leading cloud software provider, serving over 100 million users worldwide. Our company combines the capabilities of Citrix and TIBCO to deliver innovative solutions.As a Networking Technical Support Engineer at Cloud Software Group, you will be responsible for delivering exceptional customer service and resolving...

Role SummaryWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team. As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing scalable cloud infrastructure solutions for our clients.Key ResponsibilitiesDesign and implement scalable cloud infrastructure solutions for our clientsCollaborate with...

Company Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

About Cloud Software GroupWe empower real people by delivering innovative cloud solutions that enable them to work from anywhere. Our team members value diverse lived experiences and varied perspectives.**The Americas Region:**Our region serves more than 100 million users across the globe, making us one of the world's largest cloud software providers. We...

Unlock Your Potential with Cloud Software GroupWe're on a mission to revolutionize the way people work, leveraging cutting-edge technology to drive innovation and success. As a Senior Technical Engineer, you'll be part of a talented team that's shaping the future of cloud software solutions.About the RoleThis exciting opportunity requires a skilled...

Cloud Deployment Management SpecialistThe Cloud Deployment Management Specialist is responsible for overseeing the planning, execution, and delivery of complex public cloud projects for IBM. This role requires a strong technical background in cloud infrastructure and deployment methodologies, as well as excellent communication and project management...

**Job Overview**We are looking for a Cloud Infrastructure Specialist to design and deploy scalable cloud-based solutions using Kubernetes.The successful candidate will have experience working with container technologies, such as Docker, and cloud-native development.This role requires strong problem-solving skills and the ability to improve monitoring and...

About the RoleSgf Global is seeking a skilled Cloud Infrastructure Specialist to join our team. As a key member of our IT enterprise, you will be responsible for creating and maintaining CI/CD pipelines for Genesys Cloud.Key ResponsibilitiesCreate CI/CD Pipelines for Genesys CloudImplement DevSecOps integration for testing, security scans etc.Design and...

Job Summary\The Call Center Specialist position involves answering incoming calls and providing excellent customer service to BMW Connected Drive customers following program guidelines and call center standards.\This role requires knowledge of Dealer Speed for checking VIN and experience in CDC to view vehicle/customer information.