Service Delivery Specialist

hace 1 semana


San José, San José, Costa Rica Bma Group A tiempo completo
Key Responsibilities
  • Handle inbound and outbound calls with customers, responding to their needs and resolving issues promptly.
  • Ensure Service Level Agreement (SLA) compliance, maintaining high standards of performance and efficiency.
  • Collaborate with colleagues to achieve shared goals and objectives.
  • Maintain accurate knowledge management systems to meet client requirements.


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