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Benefits Operations Manager
hace 1 semana
Job Summary:
We are seeking an experienced Benefits Operations Manager to join our team in San Jose, Costa Rica. The successful candidate will have a strong background in HR, benefits administration, and process improvement.
Responsibilities:
- Process Improvement: Develop and implement process improvements to drive efficiency and quality.
- Team Management: Manage and develop a team of professionals to ensure effective delivery of benefits services.
- Stakeholder Management: Collaborate with stakeholders to understand their needs and develop solutions that meet those needs.
- Change Management: Lead change management initiatives to ensure a smooth transition to new processes and systems.
Requirements:
- 5+ years of HR experience
- Bachelor's degree
- 5+ years of LATAM, USA Benefits administration experience
- 5+ years of experience managing and developing direct reports
- 5+ years of experience in a customer service or shared services organization
Location: San Jose, Costa Rica
