Front Desk Operations Manager
hace 2 semanas
**Job Overview**
As a Front Desk Operations Manager at Marriott International, Inc, you will be responsible for delivering exceptional guest experiences while ensuring seamless front desk operations.
**Key Responsibilities:**
- Process all guest check-ins, verifying guest identity and form of payment.
- Assign rooms and activate/issue room keys as needed.
- Set up accurate accounts for each guest according to their requirements.
- Enter Marriott Rewards information and ensure rates match market codes.
- Secure payment prior to issuing room key and verify/adjust billing.
**Required Skills & Qualifications:**
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple tasks.
- Strong attention to detail and organizational skills.
- Familiarity with hotel operations and procedures.
**Benefits:**
- Competitive salary and benefits package.
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