Front Desk Operations Manager

hace 2 semanas


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

**Job Overview**

As a Front Desk Operations Manager at Marriott International, Inc, you will be responsible for delivering exceptional guest experiences while ensuring seamless front desk operations.

**Key Responsibilities:**

  • Process all guest check-ins, verifying guest identity and form of payment.
  • Assign rooms and activate/issue room keys as needed.
  • Set up accurate accounts for each guest according to their requirements.
  • Enter Marriott Rewards information and ensure rates match market codes.
  • Secure payment prior to issuing room key and verify/adjust billing.

**Required Skills & Qualifications:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple tasks.
  • Strong attention to detail and organizational skills.
  • Familiarity with hotel operations and procedures.

**Benefits:**

  • Competitive salary and benefits package.


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