Key Order Management Specialist
hace 9 horas
**Job Overview**
We are seeking a skilled Key Order Management Specialist to join our team at Emerson. This role is responsible for receiving, reviewing and processing customer purchase orders with precision.
**Key Responsibilities:**
• Utilize established standards to verify the accuracy and completeness of customer-supplied information, ensuring timely delivery of products as needed
• Collect and retain necessary documentation to meet record retention and compliance procedures
• Maintain certifications and training requirements for successful performance, adhering to quality standards (audits, certifications, etc.)
• Collaborate closely with order management specialists, inside sales, sales forces, factories and quote-to-cash teams to address customer inquiries
• Ensure compliance with import/export, contract and government regulations
• Screen orders for adherence to business unit Terms and Conditions, agreements and standards
• Provide support for internal and external sales personnel to maintain excellent service levels
• Perform additional duties as required by the role
**Required Skills and Qualifications:**
• Education: High school diploma is mandatory, with preference given to those studying engineering or possessing technical certifications
• Experience: 1-2 years of work experience, preferably in customer-facing roles or data entry positions
• Excellent written and oral communication skills in English
• Strong prioritization, organizational skills and ability to work independently
• Flexibility to adapt to changing shift schedules based on business needs
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