Customer Service And Credit Management Professional
hace 3 días
About the Role:
This is a unique opportunity to join a global organization and contribute to its success. As an Accounts Receivable and Dispute Analyst, you will play a critical role in ensuring timely and accurate CIR resolution processing and implementing improvements within customer satisfaction.
Your Key Responsibilities:
- Leads End-to-End Customer Issue Resolution Management and analysis for customers in one of 3M's Business Groups
- Researches and analyzes customer-specific payments, adjustments, delinquencies, and creditworthiness to identify root cause issues and implement preventative action plans
- Receives and supports our customers by partnering with business group customers and internal teams such as customer service, POD, transportation to analyze and resolve all types of credit and returns complaints
About 3M's Culture:
Our culture is built on a foundation of trust, respect, and open communication. We believe in the power of teamwork and collaboration, and we strive to create an inclusive environment where everyone feels valued and empowered to succeed.
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