Product Operations Team Lead

hace 4 días


San José, San José, Costa Rica Western Union A tiempo completo

About Us

At Western Union, we're a FinTech company committed to moving money for better. We're passionate about providing excellent customer support and unleashing our employees' potential.

We believe in being purpose-driven, globally-minded, and trustworthy & respectful. Our team of over 8,000 people spans 200 countries and territories, working together to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

Our Vision

We strive to make a positive impact on people's lives by facilitating the movement of money worldwide. When money moves, better things happen, and that's what drives us every day.

The Role

As a Senior Coordinator, Product Operations, you'll play a crucial role in supporting our customers with exceptional service. You'll work closely with business partners to prioritize tasks effectively, handle high volumes of information, and maintain attention to detail.

Your Skills

We're looking for someone with a strong customer-oriented approach, analytical skills, and problem-solving mindset. You should be able to:

  • Analytical and problem-solving mindset
  • Positive attitude and effective prioritization of tasks
  • Ability to handle high volume of information (workload)
  • Computer literacy, including full MS Office package
  • Good English skill

What We Offer

We provide a great salary and benefits package, as well as plenty of opportunities to learn new skills and build a career. If you're passionate about customer support and want to grow with a dynamic company, join us today



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