Guest Service Representative

hace 1 mes


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

Descripción del Trabajo

En Marriott International, buscamos expertos en servicio al huésped que puedan crear experiencias inolvidables para nuestros clientes. Como Servicio al Huésped Experto, tu tarea principal será ofrecer un servicio excepcional, desde la atención personalizada hasta la resolución de problemas de manera eficiente. Deberás ser capaz de trabajar en un equipo dinámico y ser adaptable a diferentes situaciones, siempre manteniendo una actitud positiva y profesional.

Responsabilidades

  1. Ofrecer un servicio al cliente excepcional, respondiendo a sus necesidades y preferencias.
  2. Participar en el equipo de servicio al huésped, trabajando con otros miembros del equipo para asegurar una experiencia de alta calidad para nuestros clientes.
  3. Resolver problemas de manera eficiente y efectiva, manteniendo una actitud positiva y profesional.
  4. Participar en la formación y desarrollo de tus habilidades y conocimientos, manteniendo actualizadas las habilidades y conocimientos necesarios para desempeñar tu trabajo de manera efectiva.

Requisitos del Candidato

  • Experiencia en servicio al huésped o en roles relacionados.
  • Habilidades de comunicación y resolución de problemas efectivas.
  • Capacidad para trabajar en un equipo dinámico y ser adaptable a diferentes situaciones.
  • Deseable: experiencia en Marriott International o en la industria de la hospitalidad.


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