Business Development Associate
hace 6 días
About the Job:
We are seeking an experienced Application Advocate Agent to join our team at Auxis. In this role, you will be responsible for delivering exceptional customer service and supporting our customer service personnel.
Main Responsibilities:
- Handle high-volume inbound calls efficiently and effectively
- Ensure customer satisfaction by meeting/exceeding KPIs
- Provide clear and concise responses to customers
- Reroute calls to other teams as needed
- Stay up-to-date with company policies and procedures
Requirements:
To be successful in this position, you should possess:
- Excellent communication and interpersonal skills
- Proven track record of delivering high-quality customer service
- Flexibility to work varied shifts, including weekends
Auxis Benefits:
Our company offers a competitive benefits package, including health insurance, transportation reimbursement, professional development opportunities, employee recognition, paid time off, and more.
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