Senior Clinical Operations Coordinator

hace 1 semana


San José, San José, Costa Rica Clario A tiempo completo

At Clario, our mission is to prioritize patient needs and drive innovation in clinical trials. We are seeking a talented Senior Clinical Operations Coordinator to join our PMO team in San Jose, Costa Rica.

Key Responsibilities
  • Project Coordination
    • Partner with project managers to coordinate cardiac clinical studies, ensuring client satisfaction and making a positive impact on patients' lives.
    • Deliver superior customer service by providing best business practices and support in using Clario's products for the duration of client's clinical trials.
  • Collaboration and Communication
    • Work and collaborate with diverse project teams (project manager, data management, archive team, etc.) to develop and deliver high-quality Clario products.
    • Proactively manage issue lifecycles from reporting to resolution by the support and development teams.
  • Project Monitoring and Reporting
    • Record and track key project monitoring and tracking metrics.
    • Meet regularly with clients via phone or web to provide weekly monitoring updates and communicate project status.
  • Team Leadership and Development
    • Meet regularly with Team Leader to discuss workload, communicate project issues, and address individual development.
Requirements
  • Education
    • Minimum: BS, BA, or equivalent.
  • Skills and Qualifications
    • Ability to manage multiple tasks simultaneously.
    • Ability to organize and manage multiple priorities with multiple stakeholders.
    • Experience dealing with external customers and a customer service orientation.
    • Comfortable operating in a technologically dynamic environment.
    • Willingness to adopt new systems and adhere to established business practices.
  • Prioritization and Adaptability
    • Healthcare and/or medical experience preferred.
    • Knowledge of or ability to learn about the drug development process.
    • Comfortable working in a fast-paced, small company environment.
    • Excellent verbal and written communication skills.

We value diversity and inclusivity at Clario. If you're passionate about making a difference in patients' lives, apply now.



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