Senior Clinical Operations Coordinator
hace 1 semana
At Clario, our mission is to prioritize patient needs and drive innovation in clinical trials. We are seeking a talented Senior Clinical Operations Coordinator to join our PMO team in San Jose, Costa Rica.
Key Responsibilities- Project Coordination
- Partner with project managers to coordinate cardiac clinical studies, ensuring client satisfaction and making a positive impact on patients' lives.
- Deliver superior customer service by providing best business practices and support in using Clario's products for the duration of client's clinical trials.
- Collaboration and Communication
- Work and collaborate with diverse project teams (project manager, data management, archive team, etc.) to develop and deliver high-quality Clario products.
- Proactively manage issue lifecycles from reporting to resolution by the support and development teams.
- Project Monitoring and Reporting
- Record and track key project monitoring and tracking metrics.
- Meet regularly with clients via phone or web to provide weekly monitoring updates and communicate project status.
- Team Leadership and Development
- Meet regularly with Team Leader to discuss workload, communicate project issues, and address individual development.
- Education
- Minimum: BS, BA, or equivalent.
- Skills and Qualifications
- Ability to manage multiple tasks simultaneously.
- Ability to organize and manage multiple priorities with multiple stakeholders.
- Experience dealing with external customers and a customer service orientation.
- Comfortable operating in a technologically dynamic environment.
- Willingness to adopt new systems and adhere to established business practices.
- Prioritization and Adaptability
- Healthcare and/or medical experience preferred.
- Knowledge of or ability to learn about the drug development process.
- Comfortable working in a fast-paced, small company environment.
- Excellent verbal and written communication skills.
We value diversity and inclusivity at Clario. If you're passionate about making a difference in patients' lives, apply now.
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