Operations Front Desk Coordinator

hace 7 días


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

Job Overview

The Residence Inn San Jose Escazu is seeking a skilled Operations Front Desk Supervisor to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our guests while ensuring the smooth operation of our front desk.

About Marriott International

Marriott International is a leading hospitality company with a portfolio of over 30 brands across more than 130 countries. We are committed to delivering an exceptional guest experience while providing opportunities for our employees to grow and succeed.

Responsibilities

  • Process all guest check-ins by confirming reservations, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Ensure rates match market codes and that any exceptions are documented.
  • Complete designated cashier and closing reports in the computer system.
  • Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in a hotel front desk or customer service role preferred.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits

  • Competitive salary and benefits package.


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryWe are seeking a skilled and experienced Operations Front Desk Team Lead to join our team at Marriott Worldwide. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk staff.About the RoleThe Operations Front Desk Team Lead is responsible for ensuring that...

  • Front Desk Manager

    hace 4 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Overview:The Front Desk Manager is responsible for overseeing the day-to-day operations of the front desk, ensuring a seamless guest experience and exceeding financial goals. This role involves managing staff, implementing policies, and providing exceptional customer service.Key Responsibilities:Supervise front desk staff to ensure efficient check-in and...

  • Front Desk Manager

    hace 4 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionThe Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring a high level of customer satisfaction and service quality. This includes managing staff, coordinating room assignments, and resolving guest complaints in a professional and courteous manner.Main Responsibilities:Manage front desk staff to...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewAs a Front Desk Supervisor at Marriott International, you will be responsible for providing exceptional guest service and ensuring seamless check-in and check-out experiences. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Responsibilities• Process guest check-ins,...

  • Front Desk Assistant

    hace 2 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Overview**The Front Desk Clerk-Front Desk role is a vital part of the hotel's operations, ensuring seamless guest experiences from check-in to departure.Key Responsibilities:Process all guest check-ins by confirming reservations and issuing room keys.Manage payment types such as room charges, cash, checks, debit, or credit.Coordinate with Housekeeping...

  • Front Desk Ambassador

    hace 1 día


    San José, San José, Costa Rica Selina A tiempo completo

    About SelinaSelina is a unique hospitality brand that offers a range of experiences and services designed to bring people together and create unforgettable memories.The Job DescriptionWe are looking for a talented individual to fill the role of Front Desk Agent-Experience Champ. This position involves managing the front desk and tour desk operations, as well...

  • Front Desk Ambassador

    hace 1 día


    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Guest Experience Expert/Front Desk Clerk to join our team at Courtyard San Jose Escazu. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.**Key Responsibilities**Process operational needs...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    About the RoleThe Front Desk Professional is responsible for ensuring a smooth and productive stay for our guests. This includes processing check-ins and check-outs, handling guest requests, and maintaining confidentiality.This role requires a high level of professionalism, with a focus on creating a safe work environment and upholding quality standards. As...

  • Supervisor-Front Desk

    hace 3 semanas


    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a Front Desk Agent to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-ins and check-outs, and ensuring that all aspects of their stay are met with ease.**Key Responsibilities:Process all guest...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Summary:The Assistant Front Office Manager plays a vital role in supporting the Front Office Manager in achieving business objectives and delivering exceptional guest experiences. This role involves supervising staff, implementing policies, and driving revenue growth.Primary Responsibilities:Assist in managing front desk operations, including staffing,...

  • Front Office Coordinator

    hace 10 horas


    San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Company OverviewWe are seeking a skilled Front Office Coordinator to join our Virtual Staffing LLC team. The ideal candidate will be responsible for providing exceptional customer service and administrative support.SalaryThe salary range for this position is $5-$6 USD per hour, based on skills and experience.Job DescriptionAs a Front Office Coordinator, you...


  • San José, San José, Costa Rica Oracle A tiempo completo

    About the RoleThe Service Desk Coordinator is a fast-paced and dynamic role that requires strong organizational and communication skills. You will be responsible for reassigning work focus from one activity to another based on queue monitoring, working with backlog, and making sure Service Level Agreements (SLAs) are met.You will assist management in...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job DescriptionAs a Room Assignment Coordinator at Marriott International, your primary responsibility will be to assign rooms to guests and ensure a smooth check-in process. You will work closely with other departments to ensure that all guests receive excellent service and that their stay is comfortable and enjoyable.Main Responsibilities• Assign rooms...


  • San José, San José, Costa Rica Wework A tiempo completo

    Our StoryWeWork provides unique and adaptable workspace solutions that help businesses flourish globally.From pioneering office design to cultivating vibrant communities, our goal is to create spaces where entrepreneurs thrive.Through collaborative efforts, innovative ideas, and expert support, we empower our members to succeed.Join Our TeamAs a Workplace...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Supervisor to join our team at the Residence Inn San Jose Escazu. In this role, you will be responsible for managing the front desk operations, ensuring excellent customer service, and maintaining accurate records.About the RoleThis is a full-time position that requires a strong...

  • Asstmgr-Front Office

    hace 4 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22144668**Job Category** Rooms & Guest Services Operations**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Assists the...


  • San José, San José, Costa Rica Encore Theme A tiempo completo

    **Job Description**As a Service Desk Operations Specialist at Encore Theme, you will be the primary point of contact for B2B users who call our service desk to troubleshoot end-user issues. Your role is crucial in providing exceptional customer service and ensuring that all queries are resolved efficiently.**Key Responsibilities**Provide timely and effective...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryThe Hotel Operations Supervisor is responsible for overseeing the day-to-day operations of the front desk, ensuring a high level of customer satisfaction and service quality. This includes managing staff, coordinating room assignments, and resolving guest complaints in a professional and courteous manner.Main Responsibilities:Supervise front desk...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**The Hospitality Operations Supervisor is responsible for overseeing the day-to-day operations of the front desk at Courtyard San Jose Escazu. This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.Main Responsibilities:Supervise and coordinate front desk...


  • San José, San José, Costa Rica Wework A tiempo completo

    About UsWeWork is a leading provider of inspiring and flexible workplace solutions.With over 150 locations in cities worldwide, our mission is to empower businesses to thrive globally.United by a common purpose, we foster a culture of innovation and community at work.About the OpportunityAs a Workplace Solutions Coordinator, you will serve as the primary...