Business Development Representative
hace 2 meses
As a Business Development Representative at TD SYNNEX, you will play a pivotal role in maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. In this entry-level position, you will develop expertise in our products and programs while building and maintaining strong customer connections and identifying new business opportunities.
Key Responsibilities- Maintain and Build Strong Customer Relationships: Ensure customer satisfaction and address any concerns in a timely and professional manner.
- Provide Excellent Customer Service: Serve as a primary point of contact for customer inquiries, providing prompt and accurate responses.
- Collaborate with Vendors: Develop and execute strategic initiatives that drive business growth and meet vendor-specific key performance indicators (KPIs) and targets.
- Support Partner Enablement Activities: Work closely with internal teams to achieve vendor-specific KPIs and targets.
- Develop In-Depth Knowledge: Develop in-depth knowledge of vendor products, programs, and industry trends.
- Manage the Vendor Pipeline: Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
- Coordinate with Internal Teams: Ensure timely follow-up and accurate reporting on vendor-related activities.
- Participate in Sales Team Activities: Participate actively in the sales team customer account planning and review process.
- Build Customer Relationships: Build customer relationships to effectively market a broad range of TD SYNNEX's product portfolio.
- Attend Industry-Specific Training: May attend industry-specific business training from vendors.
- Education: Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
- Communication Skills: Excellent verbal and written communication skills in English and local languages, including the ability to make formal presentations.
- Customer Service Experience: Experience in customer service.
- Proficiency in CRM: Proficiency in customer relationship management, negotiation, and basic office skills.
- Basic Understanding of Sales: Basic understanding of sales processes, procedures, and terminology.
- Travel Requirements: Willingness to travel as needed.
- Adaptability: Ability to follow instructions, operate common office equipment, and perform accurate data entry.
- Collaboration Skills: Demonstrated ability to collaborate effectively with diverse individuals.
- Organizational Skills: Strong organizational skills and efficient time management.
- Adaptability to Change: Adaptability to change and ability to perform under pressure.
- Confidentiality: Commitment to upholding social, ethical, and organizational standards, with a focus on confidentiality.
- Relationship-Building Skills: Skilled multitasker with strong relationship-building and empathy.
- Comfortable with Prolonged Phone Use: Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.
- Quick Learner: Quick learner with proficiency in new systems and technology.
- Professional Environment: Professional environment (Hybrid).
- Occasional Non-Standard Work Hours: Occasional non-standard work hours or overtime as business requires.
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of Our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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