HR Business Operations Specialist

hace 2 días

San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Experian

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Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.

We are proud to share that Fortune has named Experian one of the 100 Best Companies to work for. Additionally, we have been listed as one of the 100 'World's Most Innovative Companies' by Forbes Magazine for five consecutive years.

The Role

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This Senior HR Administrative position plays a pivotal role in assisting the HR team in managing high-volume HR operational activities to deliver quality HR services throughout the HR Service Center.

You will provide advice and guidance to employees on all operational HR matters and HR/payroll requests through internal services channels, such as the HR Service Center and Payroll channels.

Main Responsibilities

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  • Providing expert advice and guidance to employees on operational HR matters and HR/payroll requests.">
  • Supporting clients in using systems, internal channels, and processes to guide them on HR and payroll policies and procedures.">
  • Generating and controlling payroll procedures, manuals, and guidelines for employees and team leads.">
  • Working with HRIS and HR Service Center to ensure accurate and proper management of incidents.">
  • Supporting the payroll team and HR in current benefits maintenance, such as health insurance services, educational programs, share plans, subsidies, or any other assigned.">
  • Preparing massive payments processing, including salary reviews, App plans, Christmas bonuses payments, and others.">
  • Participating in testing and automation of payroll processes and/or systems.">
  • Solving employees' requests and solutions escalated into the HRSC/Payroll channels.">
  • Coordinating the adequate filing process with all personnel documentation.">
  • Collaborating and delivering for new employee orientation and onboarding processes, including new hires communication, documents signature, and welcome kits delivery.">
  • Following up terminations and resignations to ensure the process is completed based on internal procedure.">
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Requirements

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To be successful in this role, you should have:

- An advanced degree in Human Resources, Administration, or a related field.

- At least 2 years of experience in similar positions as an HR Officer or Administrative Executive Assistant, or similar administrative positions.

- Previous experience working on HR or payroll functions; HR and operational efficiency projects will be a plus.

- Advanced verbal and writing English skills.

- Proficiency in Microsoft Office.

- Analytical skills, attention to details, well-organized person.

- Communication skills and multitasking ability.

Culture at Experian

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At Experian, we value diversity and inclusion, work-life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering...

Our benefits include medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus...

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