Fulfillment Specialist
hace 1 semana
At Moody's, we are seeking a highly skilled Fulfillment Specialist to join our team. In this role, you will work closely with sales, sales operations, and content delivery teams to ensure seamless product access for our clients.
Key Responsibilities:
- Develop a deep understanding of our order fulfillment processes, systems, and tools.
- Collaborate with the sales team to clarify order discrepancies and coordinate cross-functionally as needed.
- Utilize our CRM system (Salesforce) to maintain accurate client entitlement data, process sales orders or adjustments, and document relevant transaction details.
- Monitor fulfillment requests from clients or internal departments and ensure timely resolution.
Requirements:
- Bachelor's degree
- High level of proficiency in Microsoft Word and Excel
- 2-3 years of experience providing support for clients and internal departments
- Strong attention to detail, quality, and accuracy
- Proactive problem-solving skills with high critical thinking abilities
- Excellent interpersonal communication skills, both written and verbal
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A commitment to diversity, equity, and inclusion
Equal Opportunity Employer:
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.
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