Order Fulfillment Logistics Specialist

hace 2 meses


San José, San José, Costa Rica Johnson Controls A tiempo completo

Position Overview: The Logistics Project Coordinator will manage segments of the order fulfillment process concerning product logistics, distribution oversight, and resolution for installation initiatives. This role requires a blend of adaptive learning, analytical thinking, and organizational capabilities to effectively monitor, track, and report on the status of product shipments and logistics, ensuring timely delivery to designated customer locations based on specific projects.

Key Responsibilities:

  • Oversee and track all product shipments and deliveries across various locations in alignment with assigned projects utilizing enterprise software tools.
  • Address and resolve any product shipment or delivery challenges, including product shortages, missing items, or damages.
  • Maintain effective communication with Project Managers and Field/Contractor teams regarding the status of shipments, issues, and resolutions.
  • Proactively identify potential risks and challenges related to product logistics and delivery, escalating concerns to the Project Manager as necessary.
  • Provide regular updates and reports on the overall status of product shipments and logistics to the project team.
  • Engage in meetings and conference calls with the project team on a consistent basis.
  • Assist with additional duties as required to support an efficient workflow.

Qualifications:

  • Associate's or Bachelor's degree, or currently pursuing a degree in a relevant field.
  • 2-5 years of experience in a corporate office setting, preferably with knowledge of field installations.
  • Strong written, verbal, and interpersonal communication skills.
  • Exceptional attention to detail.
  • Demonstrated analytical and problem-solving abilities.
  • Ability to thrive in a collaborative team environment.
  • Experience working with cross-functional teams.
  • Conflict resolution skills.
  • Maintain a positive and energetic demeanor in complex situations.
  • Ability to foster and maintain productive relationships with colleagues.
  • Proficient in personal computer applications: Excel, Word, Outlook, PowerPoint, Smartsheet, SharePoint.
  • Familiarity with Loss Prevention, Supply Chain Management, Security Systems, and Field Installation is advantageous.


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