Product Logistics Coordinator

hace 1 semana


San José, San José, Costa Rica Johnson Controls A tiempo completo

Job Summary:
Johnson Controls is seeking a skilled Product Logistics Coordinator to oversee the order fulfillment lifecycle, focusing on product logistics, distribution tracking, and remediation for installation projects. This role requires adaptive learning, analytical, and organizational skills to monitor, track, and report on product order shipments, logistics, and delivery to customer locations based on assigned projects. The successful candidate will demonstrate solid communication skills, providing clear, concise, and accurate status reporting, with strong attention to detail and the ability to follow through and drive resolution to critical time-based activities.

Key Responsibilities:
• Monitor and track product shipments and deliveries for all locations based on assigned projects using enterprise software tools and solutions.
• Drive resolution for product shipment or delivery issues, including product shortages, missing product, or damaged product.
• Communicate effectively with Project Managers and Field/Contractor teams on product shipment status, issues, and resolution.
• Proactively identify risks and issues with product shipment, logistics, and delivery, escalating as appropriate to the Project Manager.
• Provide regular reporting on overall product shipment, logistics, and delivery status to the project team.
• Participate in meetings and/or conference calls with the project team on a regular basis.

Requirements:
• Associate's or Bachelor's degree, or actively working towards a degree in a related field.
• 2-5 years of previous work experience in a corporate office environment, with a preference for knowledge of field installations.
• Strong written, verbal, and interpersonal communication skills.
• Superior attention to detail.
• Proven analytical problem-solving ability.
• Experience in working with cross-functional teams.
• Ability to resolve conflicts.
• Excellent ability to build and maintain strong, productive relationships with others.
• Strong personal computer skills: Excel, Word, Outlook, PowerPoint, Smartsheet, SharePoint.



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