Customer Service Liaison
hace 4 días
Overview:
We are seeking a highly skilled Customer Service Liaison to join our team at Teleperformance Costa Rica. In this role, you will act as a liaison between customers and our organization, providing product and services information, and answering questions related to general inquiries about our internet service and basic technical support.
Key Responsibilities:
- Provide accurate and complete information to customers through phone calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Offer appropriate solutions and alternatives to customers
Requirements:
- English level B2 (85% proficiency)
- Work experience (no specific duration mentioned)
- Typing speed of 20 words per minute
- Effective communication skills
Compensation Package:
We offer a competitive salary range of $4,500-$5,000 per month, reflecting the local market conditions and industry standards.
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