Customer Service Liaison

hace 4 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

Overview:

We are seeking a highly skilled Customer Service Liaison to join our team at Teleperformance Costa Rica. In this role, you will act as a liaison between customers and our organization, providing product and services information, and answering questions related to general inquiries about our internet service and basic technical support.

Key Responsibilities:

  • Provide accurate and complete information to customers through phone calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Offer appropriate solutions and alternatives to customers

Requirements:

  • English level B2 (85% proficiency)
  • Work experience (no specific duration mentioned)
  • Typing speed of 20 words per minute
  • Effective communication skills

Compensation Package:

We offer a competitive salary range of $4,500-$5,000 per month, reflecting the local market conditions and industry standards.


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