Strategic Innovation Manager for Americas Operations
hace 1 mes
**About the Role:**
We are seeking an experienced Strategic Innovation Manager to lead our Americas operations, driving innovation and efficiency across our teams.
The ideal candidate will have a strong background in management, compliance, and customer-focused operations, with experience in implementing innovative solutions and improving processes.
This is a unique opportunity to join Pfizer's team and contribute to shaping the future of our operations.
About the Job:
In this role, you will be responsible for:
- Implementing new strategies and solutions to improve operational efficiency and customer satisfaction
- Working closely with regional operations teams to develop and implement process improvements
- Managing vendor relationships and performance, ensuring alignment with company standards
- Developing and implementing key performance indicators (KPIs) and service level agreements (SLAs)
- Liaising with cross-functional teams to drive business outcomes and continuous improvement
Requirements:
To succeed in this role, you will need:
- A bachelor's degree in Business, Finance, or a related field
- At least 5 years of experience in management, compliance, and customer-focused operations
- Strong knowledge of pharmaceutical companies and their operations
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
What We Offer:
Pfizer offers a competitive salary range of $120,000 - $180,000 per year, depending on experience. You will also receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Location:
This role is based in Escazú, Costa Rica, with occasional travel required. The position requires fluency in English and Spanish, with additional languages being an asset.
We Are Equal Opportunity Employers:
Pfizer is committed to diversity and inclusion, and we welcome applications from qualified candidates of all backgrounds.
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