IT Infrastructure Solutions Support Specialist
hace 1 día
We are seeking a skilled IT Infrastructure Solutions Support Specialist to join our team at Edwards Lifesciences. The successful candidate will be responsible for providing first-level service and support for IT infrastructure solutions and shared services enterprise systems.
Key Responsibilities- Provide support and troubleshooting of issues/incidents, serving as the technical lead in administration and operations of systems.
- Participate in maintenance and upgrade activities on IT Infrastructure and/or Enterprise Applications.
- Work with vendors to evaluate and recommend new product and/or service offerings, and serve as a technical lead on implementation.
- Assist with RASP initiatives (reliability, availability, scalability, and performance).
- Serve as the technical lead in basic design and build of systems.
- Author or maintain device, network, and/or systems documentation.
- Bachelor's Degree in Computer Science or a related field with no previous experience required, or 2 years of experience in one of the following three areas: IT Infrastructure Network, IT Infrastructure System, or Enterprise Applications.
- Ability to adapt and learn new technologies as needed.
- Good problem-solving skills, good understanding of troubleshooting techniques, and ability to adapt and learn new technologies.
- Good organization and time management skills, and good verbal and written communication skills.
- Experience drafting technical documentation.
- Exhibits a professional attitude, follows industry and vendor best practices, and participates in after-hours and on-call support.
- Must demonstrate effective working competencies in one of the following three areas: IT Infrastructure Network, IT Infrastructure System, or Enterprise Applications.
The estimated salary range for this position is $70,000 - $100,000 per year, depending on location and experience.
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