Customer Service Ambassador

hace 3 días


San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

Company Overview

Mphasis applies next-generation technology to help enterprises transform businesses globally. The company's Front2Back Transformation approach focuses on customer centricity, using the exponential power of cloud and cognitive services to provide hyper-personalized digital experiences to clients and their end customers.

Job Description

We are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE who will play a key role in helping customers with complaints and questions, providing information about products and services, and assisting with reservations. This individual will work closely with internal and external customers, requiring excellent communication and problem-solving skills.

Required Skills and Qualifications

To excel in this role, you will need:

  • English proficiency at a B2 level or above
  • A basic understanding of MS Office packages
  • A High School Diploma
  • Good to have: Customer Service experience, Financial background, Previous experience working for goals and objectives, Sales experience, Intermediate to advanced Excel skills, SAP knowledge

Benefits

All your information will be kept confidential according to EEO guidelines. This position is located in Heredia, Costa Rica.



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