Network Support Professional

hace 1 semana


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi seeks an experienced Network Support Professional to join our team. As an Infrastructure Analyst 2, you will play a critical role in assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security.

Main responsibilities:

  • Diagnose and resolve problems through evaluative judgment, troubleshooting, and analysis
  • Ensure successful completion of data loads and batch processing
  • Participate in testing activities, including the creation and execution of basic test scripts

To succeed in this role, you should possess:

  • 3+ years of experience in providing network operations support
  • Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, etc)
  • Fluent English and ability to communicate technical concepts to non-technical audiences

This position requires strong analytical and diagnostic skills, with a focus on ensuring seamless network operations.



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