Technical Support Professional

hace 6 días


San Francisco, Heredia, Costa Rica Vmware A tiempo completo
About the Role

The Technical Support Engineer will play a critical role in providing expert-level support to our customers, working closely with internal stakeholders, and collaborating with experienced engineers to troubleshoot complex environments.

You will be responsible for consistently documenting interactions with customers, researching issues via our internal knowledge base, and maintaining a positive customer experience in every interaction.

This position requires excellent communication skills, both written and verbal, in English, as well as experience with troubleshooting network connectivity, firewalls, and security-related issues.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThe Unix Technical Support Professional is a developing professional role that requires a solid understanding of industry standards and practices. This position deals with most problems independently and has some latitude to solve complex issues.This individual will integrate in-depth specialty area knowledge with a solid understanding of...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the Role">The Apps Support Analyst plays a pivotal role in ensuring seamless operations within our technology ecosystem. This individual will be responsible for providing top-notch technical and business support to users of Citi Applications, leveraging their expertise in apps support procedures and concepts.Key responsibilities include:">Fielding...


  • San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    About UsWe are Kyndryl, a leading provider of IT services and solutions. Our mission is to help organizations succeed in an increasingly complex digital landscape.The RoleAs a Technical Support Representative, you will be the face and voice of our company, providing exceptional customer service and technical support to our clients. You will work closely with...


  • San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    Why Kyndryl Costa Rica?Kyndryl is a leading technology services provider that thinks and acts like a start-up. We design, build, manage, and modernize mission-critical systems that power the world's most critical infrastructure. So why choose us? We are constantly pushing boundaries - always striving to build a more equitable, inclusive world for our...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Company OverviewAt ServiceNow, our technology empowers the world to work for everyone. We innovate in ways that deliver exceptional value to our customers and communities. Our team of change makers is driven by a restless curiosity and a passion for ingenuity.We prioritize the well-being of our employees, recognizing that their best work happens when they...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We strive to create a better tomorrow at Experian by harnessing the power of data. As a leader in global information services, we're dedicated to unlocking opportunities for consumers, businesses, and society.Our commitment to innovation has earned us recognition as one of the 100 World's Most Innovative Companies by Forbes Magazine. Additionally, Fortune...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the Role">As a Senior Technical Support Engineer at Servicenow, you will be part of a global organization entrusted with guiding our customers through critical issues to ensure timely and effective case resolution.">The Technical Support Engineer is a key member of our support engineering team, responsible for resolving technical cases created by...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    We are seeking an exceptional IT Support Professional to join our team at Citi. As a key member of our IT department, you will be responsible for providing technical support to end-users, resolving technical issues and improving processes.The ideal candidate will have a solid understanding of technology and its applications, as well as excellent...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    We are seeking a highly motivated and customer-focused individual to join our team as a Technical Support Representative. As a key member of our service desk, you will be responsible for providing top-notch technical support to our clients, ensuring their issues are resolved efficiently and effectively.This is an excellent opportunity for someone who is...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi seeks an experienced Network Support Professional to join our team. As an Infrastructure Analyst 2, you will play a critical role in assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security.Main responsibilities:Diagnose and resolve problems through evaluative judgment,...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    Overview: Cloud Software Group was created by the merger of Citrix and TIBCO, and we're now one of the world's largest cloud solution providers, serving more than 100 million users.Job Summary: As a Technical Support Engineer, you'll be responsible for resolving complex technical issues for our customers, working independently to troubleshoot and solve...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Enterprise Infrastructure Maintenance">We are seeking a highly skilled professional to join our team at Citi's Enterprise Command Center. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our global technology infrastructure.">About the Role">You will work closely with our technical teams to identify and resolve...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description">The IT Support Engineer plays a pivotal role in ensuring the smooth operation of Citi's applications. As a developing professional, this role demands a solid understanding of industry standards and practices.This position requires analytical thinking, effective communication, and problem-solving skills to resolve complex issues...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we're dedicated to unlocking the power of data to create more opportunities for consumers, businesses, and society. As a Help Desk Technician, you'll play a vital role in our mission by providing top-notch technical support to our employees.**Job Overview**:We're seeking a skilled and customer-focused Help Desk Technician to join our team. In...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    About the Role: We are seeking an experienced End User Support Professional to join our team at the Costa Rica Shared Service Center. As an End User Support Senior Audio And Video Support, you will be responsible for providing level 1 and level 2 end-user audio, video, and printer support.">Key Responsibilities: The successful candidate will:">">Provide...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Job OverviewStraumann Group is a leading manufacturer of dental implants, clear aligners, instruments, and other innovative solutions for the dental industry. We are seeking a highly skilled Dental Support Professional to join our customer-facing team.About the Role:Deliver exceptional customer service to our global customer base.Collaborate with...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise is advancing the way people live and work by bringing together brilliant minds to create groundbreaking technology solutions that help our customers leave their mark on the world.We are seeking a Technical Support Expert to join our team in HPE Pointnext. As a key member of our organization, you will be responsible for providing...

  • Technical Support

    hace 3 días


    San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    **Technical Support Engineer****The Elevator Pitch: Why will you enjoy this new opportunity?**Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion.As a Technical Support Engineer, you are the trusted ally of our customers...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Bosch Security Systems offers a dynamic work environment where you can apply your technical skills and knowledge to make a real impact. As a Technical Support Intern, you will play a vital role in delivering exceptional customer experiences and resolving complex technical issues.Job DescriptionWe are seeking a highly motivated and detail-oriented individual...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...