End User Support Professional
hace 4 días
About the Role: We are seeking an experienced End User Support Professional to join our team at the Costa Rica Shared Service Center. As an End User Support Senior Audio And Video Support, you will be responsible for providing level 1 and level 2 end-user audio, video, and printer support.
">Key Responsibilities: The successful candidate will:
">- ">
- Provide basic training and operational services to end-users,">
- Document requests, incidents, and user queries,">
- Monitor solution processes,">
- Assist in the installation of peripherals like printers, scanners, etc.,">
- Set up and support video and audio conferencing equipment,">
- Maintain and troubleshoot AV equipment,">
- Provide presentation and multimedia support for meetings and events,">
- Coordinate with third-party service providers to ensure timely repair of systems under warranty and minor hardware repairs not covered under warranty.">
Requirements: To be successful in this role, you will need:
">- ">
- A high school diploma or technical high school graduate, technical support technician certification, or similar,">
- Fluent English language skills both oral and written (B2/C1),">
- At least 1 year of experience working with various audio, visual, and multimedia equipment.">
What We Offer: We provide comprehensive compensation packages, on-site doctor and paramedic services 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and opportunities for professional growth through our online learning platform.
">We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
End User Support Manager
hace 2 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completo_The primary responsibility of the End User Computing Manager is to provide the managerial and technical expertise needed to support the day-to-day End User Computing environment for Equifax employees in Costa Rica SSC.**What you'll do**:- Responsible for defining and executing End User Computing Support in CRSSC.- Engagement with other Global Equifax Team...
-
End User Support Technician
hace 3 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Provide Level 1 and Level 2 end-user software and hardware support for Costa Rica Shared Service Center.Document requests, incidents and user...
-
End User Support Technician
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Provide Level 1 and Level 2 end-user software and hardware support for Costa Rica Shared Service Center.Document requests, incidents and user...
-
End User Computing Manager
hace 2 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout the RoleThe End User Computing Manager will be responsible for providing managerial and technical expertise to support the day-to-day End User Computing environment for Equifax employees in Costa Rica SSC.
-
End User Technology Engineer
hace 3 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Provide Level 1 and Level 2 end-user software and hardware support for Costa Rica Shared Service Center.Document requests, incidents and user...
-
End User Hardware and Software Expert
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you ready to make a meaningful impact?We are seeking an End User Hardware and Software Expert to provide level 1 and level 2 end-user software and hardware support for our Costa Rica Shared Service Center.The successful candidate will identify, diagnose, and resolve technical issues in computer hardware and software, install and upgrade hardware and...
-
User Interface
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
M & A End User Integration Manager
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...
-
IT Support Professional
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are seeking an exceptional IT Support Professional to join our team at Citi. As a key member of our IT department, you will be responsible for providing technical support to end-users, resolving technical issues and improving processes.The ideal candidate will have a solid understanding of technology and its applications, as well as excellent...
-
User Experience Design Lead
hace 1 día
San Francisco, Heredia, Costa Rica Webhelp A tiempo completoWe are looking for a highly skilled User Experience Design Lead to join our team. As a key member of the Concentrix Catalyst team, you will be responsible for leading the design process and ensuring that all user experiences are intuitive and user-friendly.Key responsibilities include:Digesting existing background materials to understand partner expectations...
-
User Experience Developer
hace 2 días
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completoAt Hangar Worldwide, we are looking for a highly skilled User Experience Developer to join our team.About the RoleWe are seeking an experienced professional to design and develop visually appealing and user-friendly web applications. The ideal candidate will have a strong understanding of front-end technologies and be able to work closely with our creative...
-
Operations Support Professional
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti seeks an Operations Support Specialist who can contribute to its mission by providing exceptional customer service and operational support. As part of the team, you will be responsible for managing cases, answering phone calls and live chats, and supporting employees navigating through various direct access options.**Key Responsibilities**: Provide...
-
End User Computing Reduction Analyst
hace 6 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAs a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients', best interests.As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company.Our...
-
End User Support Technician
hace 3 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**In this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices****What you'll do**:- **Provide support from 10:00 pm to 5 am, Sunday to Thursday (no transportation is available for this shift)**- Taking inbound calls from customers,...
-
End User Support Technician
hace 3 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from youIn this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops,...
-
Technical Support Leader
hace 2 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoKey ResponsibilitiesDefine and execute End User Computing Support in CRSSCEngage with other Global Equifax Team Leaders across Service Desk, End-User Technology Help Desk, Back-Office Server Technologies, Telephony, and Real EstateManage local Desk-Support Technicians and ensure they focus on proactively managing end-user issuesEstablish strong working...
-
End User Computing Solutions
hace 6 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAs a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests.As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company.Our...
-
Front End Developer Support
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction****Your Role and Responsibilities**- Development of the committed user stories/defects, unit testing, and executing end of iteration regression testing.- Communication of accomplishments/goals/issues during daily scrum.Extended communication within GitHub issues/Slack.- Following the agile development processes, successful delivery of each...
-
Network and Computer Support Professional
hace 2 días
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoJob DescriptionWe are looking for an experienced Network and Computer Support Professional to join our team in Costa Rica.Key Responsibilities:Provide technical support and troubleshooting for computer hardware and software issues.Assist users with setup, configuration, and maintenance of computer systems.Document and track user requests and issues, ensuring...
-
IT Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout Marriott International, Inc.Marriott International is a hospitality company with a diverse portfolio of brands.Job OverviewWe are seeking an IT Support Specialist to join our team at Costa Rica Marriott Hotel Hacienda Belen.Key ResponsibilitiesMaintain and upgrade hardware, software, and website technical architecture related to hardware and...