Customer Service Liaison
hace 1 mes
We are seeking a highly skilled Cross-Functional Team Player to join our team as a Customer Service Rep.
This is a full-time position with an estimated annual salary of $45,000 - $60,000 based on industry standards and location.
Company OverviewTd Synnex is a leading provider of technology solutions and services. Our mission is to deliver exceptional customer experiences through innovative products and services.
Job ResponsibilitiesProvide top-notch customer service to internal and external clients in a timely manner.
Create follow-ups with customers to ensure the best possible experience.
Identify issues that require escalation and pass them on to the appropriate person.
Perform additional duties as assigned by management.
Maintain accurate records in designated systems.
To be successful in this role, you will need:
Excellent communication and interpersonal skills.
Ability to execute instructions and request clarification when needed.
Basic clerical and data entry skills.
Strong data entry skills (60 words per minute).
Basic mathematical calculations.
Able to recognize and attend to important details with accuracy and efficiency.
Proficient in English and Spanish (written and verbal).
Strong multi-cultural interpersonal skills.
Able to work effectively under stress and pressure.
Maintain confidentiality of sensitive information.
Immobile for long extended periods.
Build solid working relationships with others.
Sensitive to the needs, concerns, and feelings of others.
Able to quickly learn new systems and technology.
We offer a comprehensive benefits package, including:
Elective benefits tailored to your country's needs.
Growth opportunities through formal leadership and professional development programs.
Elevate your personal well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion initiatives to celebrate our global diversity.
Make the most of our global organization through networking opportunities.
Connect with your community through peer-led inclusive communities and activities.
We are an equal opportunity employer committed to building a diverse and inclusive workplace culture.
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