Customer Service Liaison
hace 2 meses
Job Overview:
As a Partner Operations Manager at TD SYNNEX, you will play a vital role in strengthening our vendor partnerships by efficiently handling various operational tasks. Your key responsibilities will include updating and managing price files, providing entry-level customer responses for presales requests including pricing/quoting, services and/or deal registrations in support of our vendors.
Key Responsibilities:
Regularly update price files to ensure accurate and up-to-date pricing information.
Maintain a systematic approach to organizing and managing price files to facilitate ease of access and retrieval.
Ensure agreements align with company policies, legal requirements, and specific partner needs.
Generate timely and accurate quotes for partners based on their specific requirements and pricing guidelines.
Communicate effectively with partners to address any queries or concerns related to the quotes.
Requirements:
1 year of relevant work experience.
Proficiency in English (oral and written) is required.
Customer Service background.
Basic knowledge in Microsoft Office (Outlook, Teams).
Knowledge in Excel and Word - desirable.
Possesses basic data entry skills.
Able to communicate clearly and convey necessary information.
Able to execute instructions and to request clarification when needed.
Able to use common office equipment.
Able to perform basic mathematical calculations.
Able to adjust readily to change and adapt as needed.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Working Arrangements:
Remote with occasional office attendance required.
What We Offer:
Elective benefits tailored to your country to accommodate your lifestyle.
Grow your career with formal programs on leadership and professional development.
Elevate your personal well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: valuing every voice is how we succeed.
Make the most of our global organization through networking and community engagement.
Connect with your community through peer-led inclusive communities and activities.
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