Digital Dental Specialist

hace 1 día


Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

About Solventum:

Solventum is a leading global diversified health technology company with a proven track record of category leadership, exposure to attractive end-markets, and a strong commitment to innovation and patient outcomes.

As part of our Custom Smile Solutions team, you will have the opportunity to collaborate with diverse and innovative individuals from around the world. Your work will involve establishing treatment protocols and guidelines for custom dental products, ensuring excellent customer experience and optimal clinical outcomes.

Your Key Responsibilities:

  • Work closely with key providers and cross-functional teams to establish treatment protocols and guidelines
  • Provide support to ensure excellent customer experience and optimal clinical outcomes
  • Review and provide input on training material and documentation to assure clinical accuracy and relevance
  • Develop training material upon request
  • Participate in special projects when requested
  • Propose ideas for procedures, protocols, and processes to improve service and customer satisfaction

Requirements:

  • 3+ years of design experience using 3Shape software (Dental CAD Design)
  • Utilizing 3Shape Design software to design dental restorations (mainly veneers) and digital models
  • 3+ years in a Dental Lab Technician role
  • Interpret dental prescriptions and patient records to design custom dental restorations that meet patient's aesthetic and functional requirements
  • Proficiency in English (B2+)
  • Enthusiastic about providing excellent support & service, always customer-centric
  • Ability to read, analyze, and interpret orthodontic records and treatment prescriptions
  • Soft skills:
    • Strong attention to detail combined with successful time management and prioritization skills
    • Very good communication skills and ability to work in a team
    • Detail-oriented/accurate and thorough
    • Highly computer literate, knowledge of Excel and PowerPoint
    • Continuous improvement mindset combined with a solution-oriented work approach
    • Ability to effectively and systematically trouble-shoot and qualify issues
    • Ability to effectively present information and/or feedback to co-workers and supervisors of all cross-functional teams

About You:

We are looking for an enthusiastic and experienced Digital Dental Designer who is passionate about delivering high-quality results and providing exceptional customer service. If you have a keen eye for detail, excellent communication skills, and a drive for continuous improvement, we would love to hear from you



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