Clinical Quality Specialist

hace 24 horas


Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

About Us

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At SmileDirectClub, we're revolutionizing the way people achieve a smile they love. Our mission is to empower transformation by providing access to quality, affordable orthodontic care.

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Job Description

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The Clinical Quality Specialist - Orthodontic Products plays a critical role in ensuring the quality and accuracy of our orthodontic products. As a cross-trained team member, you'll be responsible for:

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* Examining scans or dental impressions to determine the design of orthodontic products

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* Reviewing orthodontic aligner diagnostic information for completeness and accuracy

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* Collaborating with licensed dental professionals to develop treatment plans

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* Providing feedback and coaching to team members to improve quality and productivity performance

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Responsibilities

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  • ">
  • Execute multiple processes performed by Quality, including quality inspection, case categorization, photo assessment, and concerns">
  • Review and finalize treatment plans meet quality criteria prior to submitting for review">
  • Participate in Special Projects and process/quality improvement initiatives as needed">
  • Maintain connectivity to SDC and perform required tasks offsite when necessary">
  • Meet quality and productivity performance goals for assigned duties">
  • Familiarity with SOPs, internal policies, and requirements">
  • Ability to work in a fast-paced environment and technical level">
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Qualifications

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We're looking for an experienced Clinical Quality Specialist with:

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* A Licenciate in Doctor of Dental Surgery

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* Minimum 6 months of experience working in a Clinical position within the Setup Quality Team meeting quality and efficiency goals

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* English language proficiency at B2 level

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* Decision-making skills, drives engagement, instills trust, and optimizes work processes

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About SmileDirectClub

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SmileDirectClub was founded on the belief that everyone deserves a smile they love. We're a digital brand that's changing the way people achieve straight teeth. By leveraging proprietary technology and partnering with licensed professionals, we're making high-quality orthodontic care accessible to more people.



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