Clinical Quality Specialist
hace 24 horas
About Us
">At SmileDirectClub, we're revolutionizing the way people achieve a smile they love. Our mission is to empower transformation by providing access to quality, affordable orthodontic care.
">Job Description
">The Clinical Quality Specialist - Orthodontic Products plays a critical role in ensuring the quality and accuracy of our orthodontic products. As a cross-trained team member, you'll be responsible for:
">* Examining scans or dental impressions to determine the design of orthodontic products
">* Reviewing orthodontic aligner diagnostic information for completeness and accuracy
">* Collaborating with licensed dental professionals to develop treatment plans
">* Providing feedback and coaching to team members to improve quality and productivity performance
">Responsibilities
">- ">
- Execute multiple processes performed by Quality, including quality inspection, case categorization, photo assessment, and concerns">
- Review and finalize treatment plans meet quality criteria prior to submitting for review">
- Participate in Special Projects and process/quality improvement initiatives as needed">
- Maintain connectivity to SDC and perform required tasks offsite when necessary">
- Meet quality and productivity performance goals for assigned duties">
- Familiarity with SOPs, internal policies, and requirements">
- Ability to work in a fast-paced environment and technical level">
Qualifications
">We're looking for an experienced Clinical Quality Specialist with:
">* A Licenciate in Doctor of Dental Surgery
">* Minimum 6 months of experience working in a Clinical position within the Setup Quality Team meeting quality and efficiency goals
">* English language proficiency at B2 level
">* Decision-making skills, drives engagement, instills trust, and optimizes work processes
">About SmileDirectClub
">SmileDirectClub was founded on the belief that everyone deserves a smile they love. We're a digital brand that's changing the way people achieve straight teeth. By leveraging proprietary technology and partnering with licensed professionals, we're making high-quality orthodontic care accessible to more people.
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