Clinical Team Lead for Document Management

hace 4 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**About the Role:**

This is a leadership position that oversees the Clinical Document and Recertification Team. The successful candidate will be responsible for ensuring timely evaluation and routing of clinical documentation to the appropriate team.

**Key Responsibilities:**

  • Evaluate and route incoming clinical documentation to the appropriate department for review and processing
  • Ensure team members follow up on online authorization requests in a timely manner and escalate any anomalies to the correct department
  • Manage the volume of outbound calling to patients to obtain correct caregiver information
  • Evaluate staffing and work volume daily, adjusting assignments to meet service levels for each task
  • Monitor key production and quality reporting to ensure team members are following processes and cascade up through the management chain

**Requirements:**

To be successful in this role, you should have a high school diploma or equivalent and two years of experience in operations leadership. Additional qualifications include knowledge of wound management principles, clinical documentation requirements, and US healthcare billing rules and regulations.

**What We Offer:**

We offer a competitive salary of $80,000 - $100,000 per year, depending on location and experience. 3M is an equal opportunity employer and provides a comprehensive benefits package, including flexible work arrangements and professional development opportunities.



  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewThe Clinical Document Intake Team at 3M plays a vital role in evaluating and routing US-centric clinical documentation to the appropriate team. This involves analyzing and prioritizing work, effectively utilizing business and clinical data in accordance with 3M policies, and meeting production expectations based on department priorities.Main...

  • Oral Care Specialist

    hace 5 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Unlock Your Potential as an Oral Care SpecialistWe are seeking a highly skilled and experienced Oral Care Specialist to join our team as a Clinical Advisor for Custom Smile Solutions. In this role, you will have the opportunity to collaborate with innovative professionals from around the world and make a significant impact on the field of oral care.About the...

  • Microbiology Team Lead

    hace 2 meses


    Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo

    Job Overview:Abbott Laboratories is a global leader in healthcare, creating innovative solutions to improve people's lives. We're committed to anticipating and responding to changes in medical science and technology.About the Role:This position works out of our Alajuela, Coyol location in the Electrophysiology business unit. The successful candidate will be...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About the RoleAs a Global Project Lead for Strategic Portfolio Management at 3M, you will be responsible for overseeing multiple global projects to ensure their successful completion. This role requires collaboration with various stakeholders across operational, marketing, and supply chain teams to meet project requirements, deadlines, and schedules.The...


  • Alajuela, Alajuela, Costa Rica Philips A tiempo completo

    Quality System Documents Manager**Job Summary**Philips, a health technology company, is seeking a Quality System Documents Manager to join our team. In this role, you will be responsible for establishing and managing document review processes, ensuring proper quality of documentation and records, and systematically analyzing problematic situations to develop...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OpportunityWe are seeking a highly skilled Dental Solutions Clinical Advisor and Aligner Expert to join our team at 3M. This is an exciting opportunity for a talented professional to leverage their expertise in dentistry and aligners to make a meaningful impact in the field.About the RoleThis position will play a critical role in providing clinical...


  • Alajuela, Alajuela, Costa Rica Philips A tiempo completo

      Company OverviewAt Philips, we believe that every human matters. Our mission is to improve people's lives through meaningful innovation and an unrelenting passion for improving healthcare outcomes.  Estimated Salary: $75,000 - $100,000 per year Job Description: As an Expert Document Control Specialist at Philips, you will play a critical role in...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Job DescriptionWe are seeking an experienced Senior Technical Team Lead to oversee the management and development of a team of 15-20 support engineers, ensuring exceptional customer service delivery across technical service lines.Key Responsibilities:Team Management: Effectively manage your team to ensure seamless customer service delivery, fostering a...

  • Technical Project Lead

    hace 2 meses


    Alajuela, Alajuela, Costa Rica Edify Software Consulting A tiempo completo

    Project OverviewAs a Technical Project Manager at Edify Software Consulting, you will play a crucial role in leading the development of projects and ensuring the satisfaction of client and organizational needs. This involves establishing effective communication, implementing best practices, and ensuring compliance with established processes.Key...

  • Lead Team Coordinator

    hace 15 horas


    Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    We are SmileDirectClub, a company that believes everyone deserves a smile they love. As a Lead Team Coordinator, you will play a key role in empowering transformation by helping our team members become more confident in how they look, feel, and think. This is a challenging task, but we're looking for energetic and passionate individuals who can help turn...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    We are seeking a highly skilled Team Manager to lead our customer service and support team. As a key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers to deliver exceptional customer service.We are a tech services and support company focused on delivering specialized and unique solutions for...


  • Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo

    About the RoleWe are seeking a Production Supervisor III to join our team in Alajuela, Costa Rica. As a key member of our Electrophysiology Division, you will be responsible for leading production teams to deliver business results and expectations on a day-to-day basis.ResponsibilitiesAssess and correct peers' completion of supervisory responsibilities for...


  • Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo

    About Abbott LaboratoriesWe are a global healthcare leader, pushing the boundaries of medical science and technology to improve people's health. Our team is passionate about delivering innovative solutions that make a difference in patients' lives.Salary RangeThe estimated salary for this role is between $50,000 and $70,000 per year, depending on experience...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Role OverviewWe are seeking a highly skilled Medical Documentation Specialist to join our team. As a Clinical Document and Recertification Team member, you will play a crucial role in evaluating and routing US-centric clinical documentation received from various sources.The ideal candidate will have excellent analytical and communication skills, with the...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    About the RoleWe are seeking a highly skilled Data Management Program Director to lead our data management strategy and direction for GREF.The ideal candidate will have 8+ years of experience in data domains such as Data Analysis, Data Governance, Data Management, Customer Master Data, Enterprise Information Management, Data Modeling, and Data Quality...


  • Alajuela, Alajuela, Costa Rica Kimberly-Clark A tiempo completo

    About UsKimberly-Clark is a leading global healthcare and hygiene company with a rich history spanning over 150 years. We're proud to be a household name, with our brands being used by millions of people worldwide.Our commitment to innovation has driven us to continually push the boundaries of what's possible. From developing groundbreaking products to...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    Solventum is a pioneering company that enables better, smarter, safer healthcare to improve lives. We partner closely with the brightest minds in healthcare to create breakthrough solutions for our customers' toughest challenges. As a Bilingual Order Management Associate, you will make a significant impact in this role. Your responsibilities will include...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job Overview:JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.About the Role:We are seeking an experienced Data Management...


  • Alajuela, Alajuela, Costa Rica Edify Software Consulting A tiempo completo

    About Edify Software ConsultingWe are a leading IT company in Costa Rica and Central America, specializing in education technology. Our team delivers innovative and robust solutions for various clients, including corporations, startups, educational institutions, and non-profit organizations.Our mission is to create a great work environment where...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    About the RoleJLL is seeking a highly skilled Customer Experience Supervisor to join our team and lead the development and management of a best-in-class, employee-facing communications and customer service program for a large corporate client.Key ResponsibilitiesOnsite Customer Support: Provide in-office support 3+ days per week, with optional work-from-home...