Patient Data Specialist
hace 19 horas
Company Overview:
SmileDirectClub is a pioneering company in the orthodontic industry, dedicated to making high-quality, affordable dental care accessible to everyone. Our mission is to empower individuals to take control of their smile and transform their lives.
About the Role:
We are seeking a highly skilled Patient Data Specialist to join our team. As a key member of our operations department, you will be responsible for accurately processing patient information, managing data entry, and ensuring seamless communication with our customers.
Responsibilities:
- Accurately enter patient data into our system
- Review and verify documents to ensure accuracy and completeness
- Upload documents and customer submissions into SmileCheck
- Manage claim accounting data with precision and attention to detail
- Handle escalated issues and report anomalies in a timely manner
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment
- Claim Accounting or Account Receivable process knowledge: Familiarity with data entry and record-keeping processes
- English Proficiency: C1 level or higher (written and spoken)
- Proficient in MS Office: Excel skills are essential for this role
- Attention to detail: High degree of accuracy and attention to detail required
- Team Player: Ability to work collaboratively with colleagues to achieve shared goals
Benefits:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Competitive compensation package
- Benefits that promote work-life balance
Why Join SmileDirectClub?
At SmileDirectClub, we believe in empowering individuals to take control of their smile. We're passionate about providing high-quality, affordable dental care to everyone. If you share our vision and values, we'd love to hear from you
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