Desktop Support Analyst-Field Technician

hace 1 mes


Escazú, Escazú, Costa Rica NTT DATA Services A tiempo completo
About the Role

NTT DATA Services is seeking a skilled Desktop Support Analyst-Field Tech to join our team in Escazu, San José, Costa Rica. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop and mobile devices
  • Collaborate with clients to resolve technical issues and improve overall satisfaction
  • Develop and maintain strong relationships with clients and stakeholders
  • Stay up-to-date with the latest technology trends and advancements
  • Work collaboratively with the team to achieve business objectives
Requirements
  • 4-6 years of relevant experience in desktop support or a related field
  • High School Diploma or equivalent
  • Strong knowledge of Windows operating system environment and Apple tablet OS and phone OS
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, providing innovative solutions to clients around the world. We are committed to creating a diverse and inclusive environment for all employees and strive to be an equal opportunity employer.



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