Desktop Support Analyst-Field Specialist

hace 1 día


Escazú, Escazú, Costa Rica NTT DATA A tiempo completo

Job Title: Desktop Support Analyst-Field Tech


About the Role:


NTT DATA Services is seeking a skilled Desktop Support Analyst-Field Tech to join our team in Escazu, San José, Costa Rica.



  • Typically requires 4-6 years of relevant experience
  • High School Diploma or equivalent
  • Undergraduate degree or some college coursework preferred
  • Strong knowledge of Windows operating system environment
  • Knowledge and experience with Apple tablet OS and phone OS
  • Excellent customer/client service skills
  • Verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution
  • Ability to follow up with clients to ensure high satisfaction on issue resolution
  • A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
  • Ability to perform general office requirements
  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • Ability to multitask in a dynamic, fast-paced environment
  • Strong analytical and problem-solving skills
  • Active communicator
  • Must be able to work both collaboratively and independently and take initiative to identify, track, and resolve issues
  • Excellent hands-on troubleshooting skills
  • Travel including overnight domestic or international trips may be required

About NTT DATA Services


NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.


NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



  • Escazú, Escazú, Costa Rica NTT DATA Services A tiempo completo

    About the RoleNTT DATA Services is seeking a skilled Desktop Support Analyst-Field Tech to join our team in Escazu, San José, Costa Rica. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for desktop and mobile...


  • Escazú, Escazú, Costa Rica NTT DATA Services A tiempo completo

    About the RoleWe are seeking a skilled Desktop Support Specialist - Field Engineer to join our team in Costa Rica. The successful candidate will be responsible for providing technical support and maintenance for our clients' desktop hardware.Key Responsibilities:Provide technical support and maintenance for desktop hardwareTroubleshoot and resolve technical...


  • Escazú, Escazú, Costa Rica NTT DATA Services A tiempo completo

    About the RoleNTT DATA Services is seeking a skilled Desktop Support Analyst-Field Tech to join our team in Escazu, San José, Costa Rica. As a key member of our IT team, you will be responsible for providing technical support and troubleshooting for desktop and mobile devices.Key ResponsibilitiesProvide technical support and troubleshooting for desktop and...

  • S2P Junior Analyst

    hace 3 semanas


    Escazú, Escazú, Costa Rica Pfizer A tiempo completo

    Job SummaryPfizer's Global Business Services (GBS) Shared Services is a well-established operation with a strong presence in various regions. As a S2P Junior Analyst, you will be responsible for conducting key procure-to-pay activities, including day-to-day operations, basic support, and troubleshooting purchase requisitions, purchase orders, vendor master...

  • Junior Financial Analyst

    hace 2 semanas


    Escazú, Escazú, Costa Rica Pfizer A tiempo completo

    Job SummaryPfizer's Global Business Services (GBS) Shared Services is a leading organization with a strong presence in multiple regions. The GBS San Jose Financial Services team is responsible for delivering high-quality financial processes to support Biopharmaceutical Finance and their business partners in the Emerging Markets.The GBS (Global Business...


  • Escazú, Escazú, Costa Rica emerson A tiempo completo

    Cyber Intelligence AnalystThe Cyber Intelligence Analyst plays a critical role in Emerson's Computer Incident Response Team's (CIRT) mission to defend Emerson's information systems and resources against cyber security threats.Key Responsibilities:Monitor and validate incoming alerts to determine their accuracy.Acquire and analyze pertinent data to understand...

  • Procurement Specialist

    hace 3 semanas


    Escazú, Escazú, Costa Rica People Working Corp A tiempo completo

    Job Title: P2P SpecialistWe are seeking a highly skilled P2P Specialist to join our team at People Working Corp. As a P2P Specialist, you will be responsible for ensuring the efficient and accurate processing of procure to pay cycles from our holding and related companies.Key Responsibilities:Process invoices, verify, schedule, and prepare paymentsKeep...


  • Escazú, Escazú, Costa Rica Grupo Preseleccion A tiempo completo

    Key Responsibilities:We are seeking a highly skilled Portfolio Management Specialist to join our team at Grupo Preseleccion. The ideal candidate will have a strong background in IT and experience in managing the portfolio management process.Requirements:Bachelor's Degree in IT, Systems Engineering, or a relevant field.Intermediate English Level.3+ years of...

  • Financial Analyst

    hace 2 semanas


    Escazú, Escazú, Costa Rica Copeland A tiempo completo

    Job Title: Financial Analyst - Cost AccountingAt Copeland, we are seeking a highly skilled Financial Analyst - Cost Accounting to join our team. As a key member of our finance department, you will be responsible for performing and collaborating in the accounting closing process, preparing inventory reconciliations, and leading all aspects of physical...


  • Escazú, Escazú, Costa Rica Copeland A tiempo completo

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Copeland. In this role, you will be responsible for ensuring the highest standards of quality and safety in our operations.Key ResponsibilitiesAssist in company ISO activities, including quality management certification and surveillance audits.Ensure quality assurance...


  • Escazú, Escazú, Costa Rica Pfizer A tiempo completo

    Job SummaryWe are seeking a highly skilled Compliance Specialist to join our team at Pfizer. In this role, you will be responsible for ensuring compliance with our MAPP policy and other relevant regulations.Your Key ResponsibilitiesEnsure compliance with MAPP policy and related regulations.Review and analyze payment information for accuracy and...


  • Escazú, Escazú, Costa Rica Copeland A tiempo completo

    Job SummaryThe Payroll Operations Analyst is a key member of the Global Payroll Operations Team. In this capacity, the Analyst will act as the expert with knowledge in all areas of Payroll operations support. The primary objective of the analyst is to ensure that the team is achieving the desired level of customer service through operational support to...

  • P2P Specialist

    hace 2 semanas


    Escazú, Escazú, Costa Rica People Working Corp A tiempo completo

    Job Title: P2P Specialist - Procure to Pay ExpertJob Summary: We are seeking a highly skilled P2P Specialist to join our team at People Working Corp. The successful candidate will be responsible for ensuring the efficient and accurate processing of procure to pay cycles from our holding and related companies.Key Responsibilities:Process invoices, verify,...

  • Marketing Specialist

    hace 3 días


    Escazú, Escazú, Costa Rica Grupo Sur Química A tiempo completo

    Job Title: Marketing Specialist - Brand DevelopmentWe are looking for a skilled Marketing Specialist to join our Brand Development team. The successful candidate will be responsible for developing and implementing effective marketing strategies to drive business growth. Key responsibilities include analyzing market trends, creating engaging content, and...


  • Escazú, Escazú, Costa Rica emerson A tiempo completo

    Cyber Intelligence AnalystThe Cyber Intelligence Analyst plays a critical role in Emerson's Computer Incident Response Team's (CIRT) mission to defend Emerson's information systems and resources against cyber security threats.Key Responsibilities:Monitor incoming alerts and validate their accuracyAcquire and analyze pertinent data to determine the severity...

  • R2R Inventory Accountant

    hace 2 semanas


    Escazú, Escazú, Costa Rica Pfizer A tiempo completo

    Why Patients Need YouYour expertise in financial operations and accounting will play a critical role in ensuring the smooth production and delivery of Pfizer's medicines. As a key member of our team, you will be responsible for maintaining accurate financial records, preparing financial reports, and overseeing the company's financial operations.What You Will...

  • Financial Analyst

    hace 4 semanas


    Escazú, Escazú, Costa Rica Copeland A tiempo completo

    Financial Analyst Job DescriptionWe are seeking a highly skilled Financial Analyst to join our team in Costa Rica. As a Financial Analyst, you will play a key role in coordinating, preparing, and analyzing budgets, as well as supporting the North America world area planning process.Key Responsibilities:Analyze financial results and forecasts for Emerson Flow...

  • IT Operations Specialist

    hace 2 semanas


    Escazú, Escazú, Costa Rica Liberty Latin America Communications, Inc. A tiempo completo

    Job Title: IT Operations AnalystAbout the Role:The IT Operations Analyst is responsible for ensuring the smooth operation of our technology systems and services. This role is critical to the company's day-to-day operation, rapid problem resolution, and implementation of operational best practices.Main Responsibilities:Receiving and executing commercial...


  • Escazú, Escazú, Costa Rica Marriott International A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Marriott International. As a Sales Coordinator, you will play a critical role in supporting our Sales and Marketing efforts by performing a variety of administrative tasks, preparing sales-related documents, and promoting brand awareness.Key...

  • Product Manager, VMS

    hace 15 horas


    Escazú, Escazú, Costa Rica Verisk A tiempo completo

    Job DescriptionThe Product Owner is a key member of the Verisk team, responsible for driving the growth and success of one or more VMS Product Lines. This role supports the Product Manager in managing development initiatives, collaborating with cross-functional teams, and ensuring the successful delivery of product features.Key ResponsibilitiesSupport and...