Product Owner, VMS

hace 1 mes


Escazú, Escazú, Costa Rica Underwriting Solutions A tiempo completo
Product Owner, VMS

At Underwriting Solutions, we're seeking a skilled Product Owner to support the growth and success of our VMS Product Line. As a key member of our team, you'll be responsible for driving the product development roadmap, collaborating with cross-functional teams, and ensuring the successful delivery of new features and products.

Key Responsibilities:
  • Product Development Roadmap Planning & Execution
    • Partner with the Product Manager to manage development initiatives for the VMS Product Line, meeting with cross-team stakeholders and creating and enriching specifications and acceptance criteria in Product development requests.
    • Lead product acceptance for newly developed features, working closely with the Data and Development technical teams to define and verify success.
    • Communicate roadmap obstacles and prioritization decisions to stakeholders.
  • Product Delivery & Operations
    • Collaborate with internal teams and the Product Manager to define and improve the process by which we deliver the VMS Product Line to our customers, including attending data teams ceremonies, implementation, support, technical documentation, and customer success.
    • Operate as tier 2 support for escalations, acting as a researcher and decision maker for issues and errors related to the delivery of the product, or for customers and prospects experiencing challenges achieving the standard value proposition of the VMS Product Line.
    • Manage the Product Feedback Loop queue, ensuring that we integrate customer-derived feedback and features into our ongoing development process.
  • Customer / Prospect Relationships & Market Facing Activities
    • Support the Product Manager and Solutions Consultant when they are engaged with high-value, strategic opportunities, by providing escalated product support, analysis, and technical product guidance.
  • Go-to-Market Positioning, Sales Strategy, and Sales Execution
    • Support the go-to-market positioning for the VMS Product Line by helping the Product Manager with product feature & performance analysis, feature descriptions, and additional product metrics, to feed the Product Line GTM talk track and points of differentiation for Enablement.

Qualifications:

  • 3+ years of experience working in a Product, Project Management, Business Analyst, Data Analyst, or related role.
  • BS degree in a technical or business field or equivalent experience.
  • Excellent organizational, written, and oral communication skills.
  • A self-motivated team player who is comfortable in a fast-paced environment and eager to learn.
  • Familiarity with SQL and API technologies.
  • Prior work experience with a Data and/or SaaS company strongly preferred.
  • Knowledge of software development methodologies, Agile/Scrum, and PMO best practices preferred.
  • Insurance, Financial Services, AdTech/MarTech/Media industry/vertical knowledge a strong plus.
  • Product Owner training/certification preferred.
  • Proficiency in tools such as Jira, Confluence, and data visualization platforms (e.g., Sigma, Tableau, Power BI).

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