Oracle Supply Chain Data Analyst

hace 3 semanas

Escazú, Escazú, Costa Rica Copeland A tiempo completo

Job Description:

    We are seeking a highly skilled Oracle Supply Chain Data Analyst to join our team at Copeland. As a key member of our supply chain operations team, you will be responsible for supporting the deployment of corporate supply chain systems, primarily focusing on Oracle Supplier Data Management.

    Key Responsibilities:

    • Administer supplier research and set-up in Oracle.

    • Work closely with Dun & Bradstreet on supplier research and mapping activities.

    • Collaborate with the Systems Team and Business Units in executing projects and tasks.

    • Take ownership and responsibility for projects, tasks, and deliverables.

    • Update established process documentation for changes to supplier management activities.

    Helpdesk Operations:

    • Provide first-level support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage.

    • Maintain a high degree of customer service.

    • Take ownership of user queries and be proactive when dealing with user issues.

    • Escalate complex inquiries to System Admin or third-party support.

    Requirements:

    • Bachelor's degree in computer science, Information Technology, or Supply Chain related course.

    • Solid grasp of Oracle ERP, preference given for procurement/sourcing application experience.

    • At least one year of customer service experience.

    • Years of professional experience in Business Analyst role.

    • Proficiency in Microsoft Office applications.

    • Well-developed problem-solving and analytical skills.

    • Above-average analytical skills.

    • Experience in understanding and interpreting requirements specifications.

    • Excellent interpersonal, written, and verbal communication skills.

    • Customer service-oriented.

    • Good data management skills.

    • Good team player, flexible, and able to work on own initiative.

    • Self-starter, motivated, and fast learner.

    Preferred Qualifications:

    • Supply Chain/Procurement knowledge is an advantage.

Our Offer To You:

We offer a competitive benefits package to recognize and support our employees, including private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs), career growth focus, and many more.

We are committed to diversity and equal opportunity. We do not discriminate and welcome all qualified candidates to apply and become part of our family, regardless of gender identity, race, sexual orientation, disability, age, religion, and/or nationality.

We have seven Employee Resource Groups that demonstrate our commitment to diversity and inclusion: Black Employee Alliance, Diverse Abilities, HOPE, LGTBIQ + Allies CR, Costa Rica SOMOS, Mosaic, and Women's Impact Network.

We are passionate about what we do, and our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our commitment to excellence and innovative technologies has positioned us as a leader in the world of automation solutions and engineering.

We believe that our success lies in the strength of our people. We foster an inclusive and diverse environment, valuing unique backgrounds, experiences, and ideas. When you join our team, you become part of a rich tapestry of talent that propels us forward.

We care about our people professionally and personally. We strive to create an environment where individuals can grow both personally and professionally. We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.

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