Technical Support Specialist in Costa Rica
hace 1 mes
Simeio is seeking a highly skilled Technical Support Specialist to join our team in Costa Rica. This role offers an exciting opportunity to work with cutting-edge technology and collaborate with a talented group of professionals.
Estimated salary for this position: $40,000 - $60,000 per year, depending on experience.
Job DescriptionWe are looking for a motivated and detail-oriented individual to provide technical support and maintenance services for our hardware and software systems. Key responsibilities include:
- Assisting in the installation, configuration, and troubleshooting of network connectivity, routers, switches, and access points.
- Performing routine system updates, backups, and patch management.
- Conducting hardware and software inventory management.
- Collaborating with senior IT staff to implement and maintain security protocols and measures.
- Providing assistance with user account management, password resets, and access permissions.
- Documenting and updating IT procedures and troubleshooting guides.
This is a fantastic opportunity to develop your skills and gain hands-on experience in a dynamic and supportive environment.
Required Skills and QualificationsTo be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong problem-solving skills and attention to detail.
- A basic understanding of operating systems (Windows, MacOS, Linux).
- Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
- Excellent communication and interpersonal skills.
- Eagerness to learn and adapt to new technologies and tools.
Relevant certifications, experience with helpdesk ticketing systems, exposure to virtualization technologies, familiarity with cloud services, and basic scripting or programming knowledge are highly desirable.
BenefitsWe offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about technology and eager to take your career to the next level, we encourage you to apply.
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