Service Supervisor
hace 7 días
Job Overview
The Front Desk Coordinator plays a vital role in ensuring exceptional guest experiences at Marriott Worldwide. As a member of our Rooms & Guest Services Operations team, you will be responsible for delivering personalized service and creating memorable moments for our guests.
Key Responsibilities:
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Process guest requests and preferences, including room assignments and special arrangements.
- Collaborate with the management team to develop and implement strategies that enhance the guest experience.
- Maintain accurate records and reports to ensure seamless communication among teams.
Requirements:
- Demonstrated ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Familiarity with hotel operations and procedures preferred.
About Us
At Marriott Worldwide, we believe in empowering our associates to deliver extraordinary guest experiences. Our portfolio of brands includes both JW Marriott and Marriott Hotels, offering a diverse range of opportunities for growth and development.
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