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About Us
The Straumann Group is a global leader in the dental implant and biomaterials industry, empowering individuals to perform and make an impact.
Our mission is to develop, manufacture, and supply innovative solutions for esthetic dentistry, tooth replacement, and restoration.
Key Responsibilities
The Customer Service Supervisor will lead a local Customer Service Team to deliver exceptional customer experiences and achieve key performance metrics.
Key responsibilities include managing and supervising team members, ensuring they understand and abide by company policies and procedures, providing effective leadership and clear direction, and fostering a positive and professional work environment.
Tech Requirements
- Fluent in English and French
- Bachelor's degree in business administration or related field
- 3+ years of supervisory experience, 5+ years of progressive experience in Shared Services
- Strong analysis, problem-solving, and communication skills
Benefits
This role offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
