Service Excellence Supervisor

hace 6 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

Job Summary

The Customer Service Supervisor will be responsible for managing and developing one local Customer Service Team to deliver exceptional customer experiences and achieve key performance metrics.

This role involves leading a team to deliver superior customer service, achieving key performance metrics, and contributing to the continuous improvement of customer service policies and programs.

Key Skills

  • Effective leadership and communication skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Strong interpersonal and written communication skills

What We Offer

This role offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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