Gbs Consumer Mdm Supervisor

hace 9 horas


Heredia, Costa Rica Equifax A tiempo completo

Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The GBS Consumer Master Data Management (MDM) Supervisor is responsible for coaching and leading a group of 15+ FTEs serving the US and Canada regions.
This position is also responsible for partnering with the Business Units and Technology teams to drive a culture of innovation and achieving the Key Operational and Financial Indicators' targets; while maintaining high-level consumer satisfaction.
**What you'll do**
- To lead Consumer MDM (Back Office) activities based on a hybrid workforce (human and digital).
- Leverage AI/Machine Learning, Automation, Google NLP, and other spearhead technologies and a strict operational cadence (COMPASS) to deliver a cost-effective, frictionless service delivery.
**What experience you need**
- Two years of experience as a Supervisor in Shared Services/BPO Operations at multinational companies.
- High School Diploma or equivalent.
- B2 English level.
**What could set you apart**
- Equifax GBS Step-Up Certificate: Supervisor Track
- Experience as a People Manager.
- University Degree in Business, Industrial Engineering, or a related field.
- Certified Data Management Professional (CDMP) by DAMA International
- UiPath Studio X Certification
- Scrum Foundation Professional Certificate - SFPC

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


  • Global Consumer Care

    hace 9 horas


    Heredia, Costa Rica Equifax A tiempo completo

    Lead a Team ranging from 10- 20 agents with responsibility to deliver business KPIs (e.g.SLA, Customer Experience, Quality, Efficiencies, etc).This role is responsible for all day-to-day efforts to ensure compliance on the workload and deliver exceptional results, play a collaborative role in growing and implementing standards and processes, employ prudence...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Regional Demand Planner (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Lead a Team ranging from 10- 20 agents with responsibility to deliver business KPIs (e.g.SLA, Customer Experience, Quality, Efficiencies, etc).This...

  • Supervisor

    hace 9 horas


    Heredia, Costa Rica Bcd Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD****Supervisor**- Full time, Costa Rica _- (Hybrid)_In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching.As the Operations Supervisor you will also be the primary...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...

  • Billing Supervisor

    hace 9 horas


    Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

  • Billing Supervisor

    hace 9 horas


    Heredia, Costa Rica Minor International A tiempo completo

    **Company Description**Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

  • Appeals Supervisor

    hace 8 horas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...


  • Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...


  • Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Customer Service Manager (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead (Pricing & Issue Resolution) (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Accounts Payable Analyst (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Buyer Procurement Operations I Huntsman is seeking a Buyer Procurement Operations I supporting the GBS Americas Division located in Costa Rica. This position will report to the Team Lead Procurement Operations. Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021...


  • Heredia, Costa Rica Equifax A tiempo completo

    **Customer Service Supervisor Job Description****Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.****We are looking for a Product Fulfillment Senior agent, someone who is results driven, with high...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Credit & Collections Controller (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...

  • Procure To Pay Manager

    hace 9 horas


    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT it's a global company,** leader in consumer goods**.****We are in 180 countries and we have more than 53,000 employees around the world and we are evolving at a fast pace - like no other organization.We are **BOLD, FAST, EMPOWERED, DIVERSE AND RESPONSIBLE.** **These are the principles that shape our daily routine and are the essence of our culture as...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:SAP Business Process Owner (BPO) (Heredia, Costa Rica)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Credit Controller (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...