Digital Transformation Specialist

hace 4 semanas


San José, San José, Costa Rica Splunk A tiempo completo
Unlock Your Potential in Digital Transformation

Splunk is a leading company in the digital world, building a safer and more resilient environment for our customers. We're looking for a highly skilled Digital Transformation Specialist to join our team and help us achieve our goals.

About the Role:
We're seeking a seasoned professional with expertise in managing collaboration systems at scale. As a Digital Transformation Specialist, you'll be responsible for coordinating and implementing software and configuration changes to improve the experience for our global workforce. You'll also build new Jira projects and author workflows based on user requirements, manage the Confluence environment, and ensure optimal configuration of Atlassian Enterprise Cloud for our employees. Additionally, you'll handle service ticket queues to ensure timely resolution for end-user issues and participate in 24x7 on-call rotations.

Requirements:
- 5+ years of experience managing collaboration systems at scale
- 3+ years of experience with Jira and Confluence administration, supporting small to large enterprise environments
- Strong knowledge of REST APIs
- 2+ years of experience with Atlassian Cloud
- Experience administering Jira, Confluence, and complementary technologies
- Experience with integrations in a SaaS environment, such as Salesforce, Slack, Zoom, and Google Workspace
- Proficiency in scripting languages, such as Python

Preferred Qualifications:
- Experience managing other productivity SaaS platforms
- Atlassian certifications
- Experience with Atlassian Connect or Atlassian Forge

Your Benefits:
We offer a competitive salary range of CRC 20,000,000.00 - 27,500,000.00 per year in Costa Rica, reflecting the local market conditions. We're committed to creating a culture of belonging, prioritizing diversity, equity, inclusion, and belonging to support our employees' growth and well-being. Our equal opportunity employer policy ensures that qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or medical condition.

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